Jan Ewing

Your left and right hands are clearly out of sync, and your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment for another service the day after I had my car serviced. Nobody is on the same page. I also had an earlier appointment for my car to be picked up for service; they did not show up, and then I got a call that I had missed my appointment. Overall, I now know purchasing the service when buying a car is not worth it. More

by clubnev Verified Customer Verified Customer

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Best Toyota dealer ever. I’m 89 and have owned 6 Toyotas. None of the other dealers have been as courteous, knowledgeable, reliable and trustworthy. Their pickup and return s I’m 89 and have owned 6 Toyotas. None of the other dealers have been as courteous, knowledgeable, reliable and trustworthy. Their pickup and return services is unparalleled. More

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Best car buying experience ever Inquiried online about a vechice and Jan Ewing responded immediately. Set appointment time and worked with great salesman, Al. Closed the deal quickly Inquiried online about a vechice and Jan Ewing responded immediately. Set appointment time and worked with great salesman, Al. Closed the deal quickly with a price we were happy with. Got a great price for our trade. Financed with Toyota in a short time with Loren. I will recommend this dealership to anyone looking for a new car and pleasant stress free experience. More

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Bad day at Black Rock I picked a vehicle from on line inventory and they had it cleaned and waiting for me when I arrived. We took a test drive and I did like the vehicle. I picked a vehicle from on line inventory and they had it cleaned and waiting for me when I arrived. We took a test drive and I did like the vehicle. That was the best part of the visit. They appraised my trade while I was on the test drive. We sat down to crunch numbers, I told him I knew what my car was worth on Kelley Blue Book (the lower one VS NADA). They were offering 125% over blue book for a trade. They didn't even mention that and offered me several thousand LESS than blue book. My car is a 2014 in Very Good to Good condition with, at the time, 23,100 miles on it and very clean. (no smoking, no kids, grandkids) I'm 70 so no speeding or accidents. They just lied and denied on my trade. Very insulting to one's intelligence. I will never go back. This was in August 2016. More

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Best new car buying experience ever Very friendly staff, Todd went above and beyond to get the deal I wanted. Financing was quick and easy. I will and have recommended you to my friends! Very friendly staff, Todd went above and beyond to get the deal I wanted. Financing was quick and easy. I will and have recommended you to my friends! More

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Wonderful Experience Koons Easton Toyota is best place to buy cars because of their genuine and reliable service. I have purchased Toyota Camry Hybrid last week, all staff Koons Easton Toyota is best place to buy cars because of their genuine and reliable service. I have purchased Toyota Camry Hybrid last week, all staffs are very nice and gave me the warm welcome and seen excellent environments. A special thanks to Jam Ewing - Internet Sales Manger, Chris Willis - Sales Consultant and Vito Vita - Sales Manager for their help. --Arock Manuvel More

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Horrible experience. They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, cond They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, condescending and unprofessional....on many levels. More

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Awesome experience in every way! I am not big on writing reviews but, I have such a great experience I wanted to share. I had been looking for a car for a few months when I found one I am not big on writing reviews but, I have such a great experience I wanted to share. I had been looking for a car for a few months when I found one with all the options I was looking for at Koons. The "Wow" price was lower than any car I had been looking at. In fact the price was so low I was willing to drive from NC to come look at said car. To make a long story short I had spoke with Jan Ewing and Dave Gruber who agreed to hold this car for a week (which they usually don't hold used cars but, he did because I was making such a long trip). Thanks Dave I appreciate you doing that. Through out the week I called Jan several times not to mention the countless text we had back and fourth. Jan went out of her way to give me peace of mind. I was so worried about the car not being there and after several text of me asking if it was still held she sent me a picture of the car around back with a sold sign in the window. My wife and I drive in on Friday night and Jan met us at the dealership. In fact she had already gotten off work and returned to the dealership just to meet us. Jan was so pleasant and was nice to put a face to a person that I had been dealing with me all week. This is when we meet Michael DiDonato who helped us with our paperwork and made the buying process painless. Michael took care of us and he made us feel at ease answering all the numerous questions we had. The entire staff was friendly and helpful giving us local restaurants and attractions to see while we were in town. We made an entire weekend out of our trip to Maryland. One last thanks to Loren Mayr in financing for getting us a low rate and keeping my payments around were I needed them to be. This was a wonderful experience and would dive all the way back to them again to purchase another vehicle. More

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Very good Koons of Easton procured car we wanted from another state, and had it there for price we had agreed to. Jan went out of her way throughout the proces Koons of Easton procured car we wanted from another state, and had it there for price we had agreed to. Jan went out of her way throughout the process. She was friendly, pleasant and easy to work with. We were to receive touchup paint after the sale, and Jan followed up and made sure we got it. More

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