Janel Balderas
Janel Balderas at Mitchell Buick-GMC

Janel Balderas

Internet Sales

Mitchell Buick-GMC

4105 Sherwood Way
San Angelo, TX 76901

5.0
14 Reviews
5.0

14 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

14 Reviews of Janel Balderas

February 18, 2024

Dealership Rating
Employee Rating

Great experience. Great costumer service. Friendly staff. Made buying a vehicle a great experience. No hassle More

by CHIMALPE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Mitchell Buick-GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

February 13, 2024

Dealership Rating
Employee Rating

Great to deal with excellent salesperson . truck was washed and full of gas. All the bells and whiles were gone over. More

by blackie111111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Leyva, Russell Moore

Feb 15, 2024

Mitchell Buick-GMC responded

Thank you for taking the time to share your feedback regarding your experience at Mitchell Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

February 12, 2024

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Employee Rating

I got the exact vehicle that I was looking at with ease. Had a good experience. Will go back when needed. More

by krys0524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2024

Mitchell Buick-GMC responded

Thank you for taking the time to write this 5-star review, Krys. We strive to provide courteous service to all our guests and I am glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 25, 2024

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Employee Rating

My recent purchase of a GMC Terrain was the third vehicle that Janel has helped me acquire. She is professional, knowledgeable, easy to talk with and helped make the purchase process go smoothly. She will More

by jsjustiss
Recommend Dealer
Yes
Jan 26, 2024

Mitchell Buick-GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Janel’s sales excellence is always consistent, and I’m glad your experience with her supports that. I aim to turn every person that visits us into a repeat customer. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 15, 2024

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Employee Rating

Greg and Janel are great employees and do a wonderful job taking care if their customers. More

by CINDYRING57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Herridge 5 stars

Jan 17, 2024

Mitchell Buick-GMC responded

Thank you so much, Cindy, for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 11, 2024

Dealership Rating
Employee Rating

Janel has been wonderful to work with on my last 2 purchases. Greg Harridge is also amazing to work with, and I have now traded over 4 times with Mitchell GMC, and he is a primary reason. More

by JMCWILLIAMS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Mitchell Buick-GMC responded

Thank you so much for the wonderful review of your experience at Mitchell Buick GMC. Janel and Greg are some of the best at their profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 10, 2024

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Employee Rating

Janel Has been very professional and a good communicator on our trucks. My husband and I both bought a Denali this year and will go back again to Janel. More

by GMYERSDVM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 11, 2024

Mitchell Buick-GMC responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I'm happy to hear that Janel managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 09, 2024

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Employee Rating

They were very nice and welcoming, and the process was very quick and easy! Love my new truck More

by hernandezgonzalo3060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark DeArruda

Jan 10, 2024

Mitchell Buick-GMC responded

I sincerely thank you for going out of your way to write this review about Mitchell Buick GMC. I try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

January 06, 2024

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Employee Rating

Restored my faith in going back to the dealership after my purchase of a new truck. Great service. More

by sctreymyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Wilson, Mario Rodriguez

Jan 08, 2024

Mitchell Buick-GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

December 29, 2023

Dealership Rating
Employee Rating

BEST PLACE TO DO BUSINESS AT HANDS DOWN! TOP NOTCH SERVICE DEPARTMENT, I PROMISE THEY WILL MAKE YOU FEEL AT HOME AND TAKE CARE OF YOU 100 PERCENT! TOP NOTCH SALES STAFF WITH TOP NOTCH MANAG More

by bwtristar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Mitchell Buick-GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Russell Moore, rmoore@mitchellbpg.com, 325-949-1811

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