"I was dreading having to buy a new car and had made up my..."
I was dreading having to buy a new car and had made up my mind that I would not buy the first car I looked at. It turned out that Janell made up my mind for me! Before I arrived for my appointment I told her what I thought I wanted was a silver or white 2021 CX30. She was prepared to show me what I asked for and also an alternative. She was easy to work with --NO PRESSURE and gave me a great deal. Trading in my old car was painless and I was offered a very good price. I would absolutely recommend Janell to anyone seeking to buy a new or used car.
"Janell was excellent and made the purchase of our CX-5..."
Janell was excellent and made the purchase of our CX-5 smooth. Knowledgeable and focuses on what's important to to the buyers. Would easily buy from her again!
"Janell was so sweet. I've purchased 5 cars total so far..."
- Shannon Simpkins
Janell was so sweet. I've purchased 5 cars total so far in my life and this was by far the most enjoyable experience I've had. Janell is extremely personable, approachable and knowledgeable and answered all my questions with an abundance of patience. I could tell she was extremely well versed in their inventory and it took almost no time for me to find the vehicle I absolutely LOVED. She was also extremely conscientious when discussing financing and she worked with me to find the best financing plan that suited my needs.
Debbie in Finance was also stellar. She was incredibly generous and I really felt like I was talking with friends. I would strongly recommend working with both of you're looking for a new/used car. I know I'll be back.
"Janell helped me all the way to get my first car in the..."
- Jorge Saud
Janell helped me all the way to get my first car in the US. She is very knowledgeable, efficient and customer oriented. In 3 years from know guess who’s selling me my next new car? Thanks Janell, see you soon.
"Janell has helped me with my THIRD Mazda lease and I am..."
- Jess C.
Janell has helped me with my THIRD Mazda lease and I am so grateful for her help. She is knowledgeable, easy going, efficient and makes the process so incredibly smooth. Thank you Janell for your help throughout the years :) Go see Janell for a great car buying experience!
"Janelle sold me my new baby! She came in on her day off..."
Janelle sold me my new baby! She came in on her day off to help me and made sure i left completely satisfied and with the absolute best deal. She was kind and knowledgable and worked hard to get me in the absolute perfect car. Thank you so much !
"I was a little hesitant about walking into a dealership..."
I was a little hesitant about walking into a dealership but Janell made my visit so pleasant and personal. Her wonderful customer service and the attention to myself and the car I purchased were top notch. Mazda has gained another faithful customer thanks to her and the Tustin Mazda team.
"Janell is awesome! Super helpful and great customer..."
Janell is awesome! Super helpful and great customer service! She made the entire process easy and made herself available for any questions or concerns you may have. She also has a great personality - which makes the car buying experience stress free!
"Great service. Everyone helped me making the right..."
Great service. Everyone helped me making the right decision. Quick and efficient. I would definitely recommend anyone to check them out before buying their next car.
"Janell was just great! She helped me with everything from..."
Janell was just great! She helped me with everything from financing a car to leasing a car. She found the best price for me and helped me every way to get a new car. She made it easy for me and my dad. She was very professional and friendly to help me to achieve what I needed. Thank you so much!