Janki Patel | Page 2

Come to get car computer upgraded . . instead just got a diagnosis on what was wrong with vehicle charged 213.00...should have gotten updated and reset . instead just got a diagnosis on what was wrong with vehicle charged 213.00...should have gotten updated and reset More

Report | Print

The experience at Fields Mazda Asheville was really great. The sales person whose name was Chris was very friendly and informative about the automobile. He really knew all the bells and whistles of the great. The sales person whose name was Chris was very friendly and informative about the automobile. He really knew all the bells and whistles of the CX 5. More

Report | Print

The sales people were good, and the price was fair but I'm very disappointed in the CPO inspection process. I've only had the 23 Mazda cx-9 for a little over a week and the brakes are squeaking in parkin I'm very disappointed in the CPO inspection process. I've only had the 23 Mazda cx-9 for a little over a week and the brakes are squeaking in parking lots and shimmy when engaging at highway speed. The tires are also vibrating at highway speed and have developed a couple of small bulges on the sidewall. The tires are new...but a brand I've never heard of, so I'm guessing they were cheap. I was specifically looking for a CPO so i could avoid these issues. I don't live in Asheville, so taking it back to the Fields dealer is highly inconvenient. My understanding is the CPO certification involves inspecting all these components...but I don't think the service department did a good job with this. More

Report | Print

My experience was less than positive. I arrived at my 7:30 appointment to be told they didn't open until 7:40. When I bought the car, they promised car washes and loaners. The loaner is I arrived at my 7:30 appointment to be told they didn't open until 7:40. When I bought the car, they promised car washes and loaners. The loaner is no longer available. When I asked for the car wash again at 7:30 am, they said it could take an extra 30-45 minutes because they could get busy, For the oil change and tire rotation, it would take 1.5 to 2 hours. When I shared an issue I had with my screen, they said it would have to be a really serious problem for them to be able to help me. What? A friend who worked for another company easily reviewed the issues and quickly provided details on known issues. - Also, I mentioned that the last time I came in, I asked for an inspection, but they told me it had already been done. So they didn't do it. (I received a ticket later for this.) I mentioned it to the dealership, and he just shrugged and said I don't know. It was a fukk two hours before I got my car back, no wash, no loaner, no help for my screen issue, no apology, no one chatted with me about my experience. They just ignored all of it. I'll go out of my way to purchase my next Mazda. This dealership is worthless. More

Report | Print

Impressed with how Nate explained all the features of the car and showed me where and how to use them. All paperwork was also well explained. car and showed me where and how to use them. All paperwork was also well explained. More

Report | Print

Anthony our sales person did a great job. We made the deal over the phone from a different state and our transaction was smooth and easy. We made the deal over the phone from a different state and our transaction was smooth and easy. More

Report | Print

I recently purchased a 2026 CX 50 turbo and I have received excellent assistance in the purchase as well as the follow up first service at 5000 miles, two months after the purchase. The car works fall received excellent assistance in the purchase as well as the follow up first service at 5000 miles, two months after the purchase. The car works fall and the assistance is professional. More

Report | Print

Tyler didn’t pressure me to make a purchase, and was more down to earth in our interactions than previous car salesman with whom I’ve dealt. Everyone at the dealership was respectful. I got the vehicle I w down to earth in our interactions than previous car salesman with whom I’ve dealt. Everyone at the dealership was respectful. I got the vehicle I wanted and they worked with me enough to make it worth the investment. I had a good experience at Fields Mazda, and I would recommend it to others. -ask for Tyler More

Report | Print

Zack and the crew at Fields Mazda were prompt with their work, professional, and courteous. I bought my used CX-5 elsewhere, but I'll have my service work at Fields Mazda, when possible. Thank you! work, professional, and courteous. I bought my used CX-5 elsewhere, but I'll have my service work at Fields Mazda, when possible. Thank you! More

Report | Print

Great experience. Tyler is an amazing sales consultant. Professional, knowledgeable, and courteous. Will definitely recommend. Tyler is an amazing sales consultant. Professional, knowledgeable, and courteous. Will definitely recommend. More

Report | Print