It was an absolute joy and a pleasure to work with
Jaquelyn Shraibati! She was personable, professional and meticulous. She was knowledgeable about Mazda and its competitors and she was refreshingly
Jaquelyn Shraibati! She was personable, professional and meticulous. She was knowledgeable about Mazda and its competitors and she was refreshingly candid, never pressuring us to make a purchase decision but rather providing constructive, informed inputs when we asked her opinion. We test drove 3 vehicles at Mazda and we visited 2 other dealerships (with less than stellar sales reps) before returning to Mazda to ink the lease with Jaquelyn. I truly love my new CX-30, but I equally loved the process of transacting with Jaquelyn. My partner turned to me and said, "Wow, before today, I never knew the impact and influence that the salesperson had on the car decision." Jaquelyn made it easy for us to choose Mazda Thousand Oaks and she is an asset to the dealership. Five stars!!
More
by cx30turboinojai
Verified Customer
Verified Customer
May 14, 2026 -
Mazda Thousand Oaks responded
We’re thrilled to hear you enjoyed working with Jaquelyn and that your new Mazda CX-30 is a perfect fit. It’s wonderful that Jaquelyn guided you with candid, knowledgeable insights and made your experience easy from start to finish.
Roger Chammas
rchammas@browningautogroup.com
Jaquelyn was up front and transparent from the get go and
very patient with us as we waited for competitive bids. This dealerships price was the best offer by a large margin.
very patient with us as we waited for competitive bids. This dealerships price was the best offer by a large margin.
More
by SOVEREIGNFINS
Verified Customer
Verified Customer
May 14, 2026 -
Mazda Thousand Oaks responded
How great to hear Jaquelyn’s transparency and patience helped while you compared bids. We’re pleased the price on your new Mazda CX-50 Hybrid stood out so clearly. Thank you for your five-star review.
Roger Chammas
rchammas@browningautogroup.com
Friendly and comparable pricing.
Matt was great and worked with us. We love the car and the comfortable ride
Matt was great and worked with us. We love the car and the comfortable ride
More
by LALAKUZDA
Verified Customer
Verified Customer
May 14, 2026 -
Mazda Thousand Oaks responded
Thanks for sharing about your experience with Mazda Thousand Oaks. We appreciate your business and hope to see you again!
Roger Chammas
rchammas@browningautogroup.com
She was super helpful and super friendly.
Was able to answer any questions we had about anything.
Was able to answer any questions we had about anything.
More
by FARKAS.ZACHARY
Verified Customer
Verified Customer
May 13, 2026 -
Mazda Thousand Oaks responded
We’re delighted Jaquelyn provided friendly, attentive support and answered all your questions about the Mazda CX-30. Your 5-star rating means a lot to us, and we hope you enjoy your Mazda for miles ahead.
Roger Chammas
rchammas@browningautogroup.com
Salesman was knowledgeable.
Finance was fantastic. I’m so glad I gave them my business.
Finance was fantastic. I’m so glad I gave them my business.
More
by MaryC
Verified Customer
Verified Customer
May 11, 2026 -
Mazda Thousand Oaks responded
We’re thrilled our sales team’s expertise and our finance department’s support made your Mazda purchase so seamless. Thank you for trusting us with your business.
Roger Chammas
rchammas@browningautogroup.com
Jaquelyn and the whole dealership team was outstanding.
Jaquelyn was personable, very knowledgeable, and great to work with. She was definitely the best cars salesperson I've ever worked with and I will de
Jaquelyn was personable, very knowledgeable, and great to work with. She was definitely the best cars salesperson I've ever worked with and I will definitely recommend anyone looking for a Mazda to come and work with her!! 10/10!!
More
by GREUBLIN
Verified Customer
Verified Customer
Other Employees Tagged:
Jaquelyn Shraibati
Apr 28, 2026 -
Mazda Thousand Oaks responded
Thank you for highlighting Jaquelyn’s personable approach and deep Mazda expertise. We’re delighted her outstanding service made purchasing your new Mazda so enjoyable, and we appreciate you recommending our team to other Mazda shoppers.
Roger Chammas
rchammas@browningautogroup.com
She was very knowledgeable,
professional and personable.
Overall great experience.
She was able to answer all my questions
Overall great experience.
She was able to answer all my questions
More
by cabrerawb
Verified Customer
Verified Customer
Apr 13, 2026 -
Mazda Thousand Oaks responded
It’s great to hear that Jaquelyn offered knowledgeable, professional and personable support while answering all your questions. Congratulations on your new Mazda CX-50 Hybrid and thank you for sharing your experience.
Roger Chammas
rchammas@browningautogroup.com
She made the experience pleasant.
Didn’t feel pressured by her to purchase the car.
Didn’t feel pressured by her to purchase the car.
More
by Alicia
Verified Customer
Verified Customer
Other Employees Tagged:
Maya Delgado
Apr 03, 2026 -
Mazda Thousand Oaks responded
Delighted to hear Jaquelyn made your Mazda purchase comfortable and pressure-free. We appreciate you sharing your experience with us.
Roger Chammas
rchammas@browningautogroup.com
Not bad experience like many others.
Very friendly and casual- no sales pressure. Jacqueline (sales manager) was great!
Very friendly and casual- no sales pressure. Jacqueline (sales manager) was great!
More
by BRUINBOY30
Verified Customer
Verified Customer
Mar 23, 2026 -
Mazda Thousand Oaks responded
Your feedback brightened our day. We’re glad Jaquelyn provided a friendly, no-pressure experience. Enjoy your Toyota and thank you for the five-star review.
Roger Chammas
rchammas@browningautogroup.com
Kyler was very helpful and made sure my car was taken
care of. My service was completed fast and I was on my way in no time.
care of. My service was completed fast and I was on my way in no time.
More
by tburrow94
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
Mazda Thousand Oaks responded
Thank you for sharing your experience with our team and how we took care of your Honda Ridgeline so efficiently. It’s great to know you were back on the road promptly and we look forward to assisting you again.
Roger Chammas
rchammas@browningautogroup.com