Jared Nugent

The Leith commercial team was very professional and collaborative throughout the sales process. No pressure and most competitive in terms of transaction economics. Greg Fielding, new to the BMW brand collaborative throughout the sales process. No pressure and most competitive in terms of transaction economics. Greg Fielding, new to the BMW brand, led with humility and relatability. We leased an i5 60, new vehicle to the BMW line up, and so there was much learning on everyone’s part, and Greg eagerly sought answers to all of our questions and followed up on a very timely basis with complete answers. Also, after sales support with genius meeting and overall customer satisfaction has been exemplary. More

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Over the years my husband and I have purchases seven BMWs and they have all been from Leith BMW here in Raleigh. Working with Greg was a great experience. He was very attentive to each detail from our first and they have all been from Leith BMW here in Raleigh. Working with Greg was a great experience. He was very attentive to each detail from our first meeting to the delivery. He was very good at communicating with me by phone, text or email during this entire process. I would highly recommend him if you want a "white glove" experience. More

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The team at Leith BMw are outstanding professionals! They are very knowledgeable, and focused on customer service. They are very knowledgeable, and focused on customer service. More

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The front end (Service Advisors, not the shop) at the Leith BMW service department is horrible. Having enjoyed an excellent 30+ year relationship with the service department at Leith Acura in Cary, NC, I Leith BMW service department is horrible. Having enjoyed an excellent 30+ year relationship with the service department at Leith Acura in Cary, NC, I had high expectations for Leith's BMW shop. Boy, was I wrong! The service advisor at Leith BMW was extremely unreliable: No updates, failure to return phone calls, and failure to do what he said he would do. They grossly misdiagnosed an obvious issue and performed a major, unnecessary part replacement. They agreed that they misdiagnosed and to perform the appropriate correction, but continued to be unresponsive about scheduling an appointment. We finally gave up and took our car to BMW of Southpoint where they correctly identified and corrected the issue, and where we received A+ service. More

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