Jared Voris | Page 2

Spitzer Subaru DuBois responded

We’re delighted our team’s friendly approach and focus on only the necessary work met your expectations on your Subaru Forester. Thanks for trusting us with your service, and we look forward to helping you again.

Spitzer Subaru DuBois responded

It’s great to hear our friendly and professional staff provided timely service for your Subaru Forester. We’re glad the online appointment booking made scheduling convenient and had you back on the road quickly. Thank you for your five-star rating and we look forward to your next visit.

Spitzer Subaru DuBois responded

We’re thrilled to hear our service team was attentive and that your Subaru Ascent was serviced so promptly. It’s great you enjoyed the waiting area snacks and reliable WiFi. We look forward to helping with your next visit.

Spitzer Subaru DuBois responded

Thank you for letting us know your Subaru Forester’s oil change and tire rotation went so smoothly. Jared is grateful for your kind words about his greeting. We look forward to helping with your next service visit.

Spitzer Subaru DuBois responded

It’s great to hear you found our service efficient and our team helpful during your Subaru appointment. We enjoyed assisting you every step of the way. Thank you for sharing your experience.

Spitzer Subaru DuBois responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Subaru DuBois. We look forward to having you as one of our valued customers for many more years to come!

Spitzer Subaru DuBois responded

Thanks for sharing about your experience with Spitzer Subaru DuBois. We appreciate your business and hope to see you again soon!

Spitzer Subaru DuBois responded

I am sorry that your service visit became a concern as our goal is for our customers to have the best experience possible whether it is with our service or sales departments. I looked into your concern where you state the recall repair turned into a service bill. Your vehicle was scheduled for a recall repair at no cost to you. Upon your visit at the dealership, you asked if they would perform the upcoming Pa State Inspection along with the recall repair. During the safety inspection several safety repairs were found that needed to be addressed in order for the vehicle to pass the state required inspection. I understand your frustration and disappointment regarding your vehicle failing the state inspection, but our technicians are required to follow strict state guidelines to ensure that your vehicle is safe on the road. I do want to thank you for choosing our dealership for your vehicle's service needs. Please, feel free to reach out to me directly if you have additional concerns at 814-371-4444. Don Reich, GM

Spitzer Subaru DuBois responded

Thank you! We appreciate your business and will share your comments with the team. Thank you for choosing Spitzer Subaru DuBois.

Spitzer Subaru DuBois responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Subaru DuBois!