Jaryd Gerhart | Page 4

Pushy salesman. Add on a bunch of unnecessary things to your total. Very rude finance managers Add on a bunch of unnecessary things to your total. Very rude finance managers More

by TAYYEBMAILK Verified Customer Verified Customer

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I love my car but I brought it in end of 2023. Keep in mind this was before I even made my first payment on the car. I had issues with the battery. When I came to pick my car up I was very aggress Keep in mind this was before I even made my first payment on the car. I had issues with the battery. When I came to pick my car up I was very aggressively informed my car was severely out of alignment and I needed it aligned asap. I literally hadn’t even had the car a month I think. I prefer to deal with Angela in the service department. She wasn’t the one who was very pushy about services that I knew for a fact I didn’t need. Funny that I’ve had the car in twice now for oil changes and not once has an alignment issue been brought up. May want to inform your service people not to be so xxxxx on women. You never know if the woman has a husband who knows cars and has taught his wife a few things about how to tell if someone is just trying to bully you into believing your car needs work it doesn’t actually need. Other than that I’ve had a good experience with everyone there. More

by BETH1412001 Verified Customer Verified Customer

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They are professional and hard working. I feel safe and comfortable with them while I wait there. I feel safe and comfortable with them while I wait there. More

by Art.teacher.me Verified Customer Verified Customer

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I can’t begin to describe how much I LOVE my new (to me, anyway) Grand Cherokee!! I came to have my Pathfinder serviced last Saturday (9/30) and decided to test drive it while I was waiting. I instantly fel anyway) Grand Cherokee!! I came to have my Pathfinder serviced last Saturday (9/30) and decided to test drive it while I was waiting. I instantly fell in love with it at first site and just had to have it after the drive. Chris Hudson and his trainee, James, were excellent! They showed me all around the vehicle, describing many of the features in detail, and kept asking questions to make sure they understood what I was looking for. I’ll admit I was very upset to learn that Liz was let go. I was quite fond of her, but Chris is even better! Darmin was also excellent, working to get me a great deal, Cheri set up an appointment to get me a second key fob, and Jaryd helped me quickly plow through all the paperwork. Linda, as always, was warm and friendly, chatting with me while I waited for the Grand Cherokee to be brought up, and even Lance and Nooney stopped to say hi. I’m sure Aldo would’ve done the same had he been there. They ended up having to replace the battery for me but gave me a rental for the weekend. John did a great job getting the Pathfinder ready in case I decided to keep it. He even threw in a free fuel treatment. I always feel like a VIP rock star there! With such excellent people, Maus is the only dealership that will ever get my business! Keep up the great work!! More

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Excellent overall experience. Everyone went above and beyond to make sure that I was completely satisfied throughout the whole process. I appreciated the support from the management staff that is provide beyond to make sure that I was completely satisfied throughout the whole process. I appreciated the support from the management staff that is provided to the sales team as well. More

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Our recent vehicle purchase from Maus Nissan NPR was a great experience. As a then current owner of a 2017 Pathfinder and Maus customer, I was already familiar and happy with my vehicle and dealer relatio great experience. As a then current owner of a 2017 Pathfinder and Maus customer, I was already familiar and happy with my vehicle and dealer relationship. The experience of this new vehicle purchase, and initial quality of the vehicle, has solidified that feeling and relationship. Our salesperson Matt Boylan, and his manager Jaryd Gerhart, were very professional and a pleasure to deal with. I have purchased many vehicles in my time, and generally when you walk into a dealer the look, feel and attention from sales folks can be overwhelming and very pressured. This was not the case at Maus. The look and feel of the facility was welcoming and comfortable. The sales folks and other employees, were extremely helpful and professional, but never pushy or made it feel like they were rushing you. The closing process was relatively quick (for buying a car), and even my young teenager commented that it was a nice environment and didn’t feel too worn down over all the waiting. The great snacks and drinks definitely helped get through that, along with the ability to keep her phone charged (they even offered us a charger to use). Since we purchased the vehicle, I have had to come back a couple times for some accessory and additional extended warranty purchases and was very pleased to have employees recognize me quickly. Even the reception area greeter remembered me when I walked in, which was very unexpected, but no less appreciated. Will definitely be back to see them when it is time to trade in our family truck. More

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No one listens and JD in finance was rude and kept on interrupting me when I had questions. I WILL NEVER BUY A CAR FROM MAUS AGAIN interrupting me when I had questions. I WILL NEVER BUY A CAR FROM MAUS AGAIN More

by Kirwoodward25 Verified Customer Verified Customer

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45 years in the car industry and I have to say, customer service here is the best Ive seen for a while. as a used car manager for a big dealer in florida, now retired, I was impressed how clean ,neat, and o service here is the best Ive seen for a while. as a used car manager for a big dealer in florida, now retired, I was impressed how clean ,neat, and org anized this dealer is.VERY nice service. THANK YOU VERY MUCH.mr Doug Daprile took very care of me certified tech, Anyela Martinez is perfect for any person, and knows her stuff. THANK YOU , THANK YOU. it made for a very good experience yours Robert Jones More

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Everyone at maus Nissan went above and beyond to get us in the car that we wanted especially Armando who was our salesperson he went out of his way to make it happen thank you, if you need a car ask for hi in the car that we wanted especially Armando who was our salesperson he went out of his way to make it happen thank you, if you need a car ask for him their is no one better in my opinion!! More

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I was treated like I was part of the family during my car buying yesterday. Everyone of the employees were more than eager to make me feel welcome. My salesman , Rodney was very knowledgeable and was not pus buying yesterday. Everyone of the employees were more than eager to make me feel welcome. My salesman , Rodney was very knowledgeable and was not pushy like some sales people I have dealt with at other car dealerships. I would recommend Maus Nissan to anyone in the market for a new or used vehicle! More

by dmille55 Verified Customer Verified Customer

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