Jason Biles | Page 2

I recently visited Clay Cooley for service, and the experience was handled exceptionally well. Krawford, in sales, ensured everything was coordinated smoothly, and Javier, in service, had my vehicle fu experience was handled exceptionally well. Krawford, in sales, ensured everything was coordinated smoothly, and Javier, in service, had my vehicle fully inspected, serviced, and returned to me in excellent condition. Their professionalism and efficiency made the process straightforward and reliable. For anyone considering purchasing a vehicle, I recommend working with Krawford, and for ongoing maintenance, Javier provides outstanding service More

by Sam Squee Verified Customer Verified Customer

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Excelente servicio y muy rapido oportuno para el dia dia q vivimos. Siempre me he sentido muy bien con ustedes q vivimos. Siempre me he sentido muy bien con ustedes More

by castellanos.a.g Verified Customer Verified Customer

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I was very satisfied with the service department exceptional customer service, professionalism and communication given. exceptional customer service, professionalism and communication given. More

by Pjaychef Verified Customer Verified Customer

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I would highly recommend getting services done thru this place their services are very good place their services are very good More

by rayvilparker720 Verified Customer Verified Customer

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My visit was excellent I came late in the afternoon and the service guy stayed and finished up the Wagoneer. Thank you for a job well done. The advisor was awesome the service guy stayed and finished up the Wagoneer. Thank you for a job well done. The advisor was awesome More

by al4bama3 Verified Customer Verified Customer

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I was not told upfront of there being a diagnostic fee. I’ve never paid one in the past. Of the things (4 things) that I brought my car in for I feel they lied and did nothing on 3. They said they couldn’t I’ve never paid one in the past. Of the things (4 things) that I brought my car in for I feel they lied and did nothing on 3. They said they couldn’t “replicate the issue” of my speaker, whereas I get the car back and it INSTANTLY does it again. I found it very frustrating that I couldn’t get a straight answer on the recall for my brakes (what it entails, when the parts would be in, when I could schedule it, and how long it would take). They didn’t even reconnect the windshield washer nozzle tubing that constantly detaches. They kept my vehicle for 7 hours, wasting my day….and didn’t even wave the diagnostic fee in the end More

by renner_jeff Verified Customer Verified Customer

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Everyone was nice and honest and willing to take my car in last minute/end of day. Quick turn around in last minute/end of day. Quick turn around More

by Chelsea.benzvi Verified Customer Verified Customer

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The cost I was quoted for the repair of my 2018 Jeep Cherokee was astronomical. The service representative that I dealt with was condescending and rude. Cherokee was astronomical. The service representative that I dealt with was condescending and rude. More

by cole1019 Verified Customer Verified Customer

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It’s was fast and very friendly they even offered me a free car wash free car wash More

by Tflo562 Verified Customer Verified Customer

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Customer service is a top priority for this service dept. I am always well taken care of. I would not go anywhere else. I am always well taken care of. I would not go anywhere else. More

by Bileshouse Verified Customer Verified Customer

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