Jason Discolo | Page 6

Thank you very Pinkney it was a great experience. Thank you for taking your time to explain the process.I highly recommend Pinkney and the dealership Thank you for taking your time to explain the process.I highly recommend Pinkney and the dealership More

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They worked very hard to make things happen for me! Very grateful for the amazing customer service. Very grateful for the amazing customer service. More

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Pinkey was very helpful and knowledgeable. Took his time explaining our options and found us a good deal. Took his time explaining our options and found us a good deal. More

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Pinckney was very nice to work with. Professional and kind. Thank you for your time thanks Professional and kind. Thank you for your time thanks More

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I highly recommend this place! My boyfriend and I called in regarding a vehicle we liked, they didn’t have any on the lot, so Wayne made some phone calls to get one on the lot for My boyfriend and I called in regarding a vehicle we liked, they didn’t have any on the lot, so Wayne made some phone calls to get one on the lot for us, we also worked with Pinkney who was a great sales rep to make this all happen as well! Within a couple of days from me calling in, they kept us updated on what was happening and when the vehicle would be here, by the end of the week we were in a brand new 24 RAV4, so just within 3 or 4 days they had us in something brand new and exactly what we wanted!! This place is amazing! Everyone who we worked with had excellent customer service and made everything happen very quickly! We love the 24 RAV4 is amazing!!! Thanks to all who made this happen!!! More

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Very nice and well knowledge individual that works for your company. Enjoy my experience. Thank your company. Enjoy my experience. Thank More

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Excellent customer service! I highly recommend this Toyota dealership. Thank you to Pinkney and Wayne for meeting our goal of getting us into the vehicle we wanted and accomplis I highly recommend this Toyota dealership. Thank you to Pinkney and Wayne for meeting our goal of getting us into the vehicle we wanted and accomplished our goal with getting the new 2024 RAV4! 😁 More

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Very nice people, very helpful. thank you pinkney for everything you done for us, thankyou thank you pinkney for everything you done for us, thankyou More

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We found the vehicle we wanted to buy online, spoke with Lauren on Saturday about purchasing the car over the phone and waiting until the following Sat to come pick it up since we live 6 1/2 hrs away. Laur Lauren on Saturday about purchasing the car over the phone and waiting until the following Sat to come pick it up since we live 6 1/2 hrs away. Lauren told us she’d need to speak with the manager about waiting to next weekend to pick it up. Sebastian called us back and said they needed to sell the car by Wednesday for end of month and asked us if we could come by Mon-Wed to get it, we said no because of work, but we could do all the paperwork electronically to buy it and then pick it up the next weekend and we’re told we couldn’t buy it without coming in. After some discussion my wife and I figured out how to make it work and texted Lauren that we would be there Monday Morning since they were closed Sunday, to buy the car. She had us fill out the finance application and We rented a hotel room and hopped in our car for a 6 1/2 drive to be there first thing Monday morning. Monday morning called Lauren first thing in the morning and she said she would have the finance guy reach out to us so we’d just need to go in and sign. 3 hrs later I still hadn’t heard from finance guy so left Lauren a message asking for information on when we could finish paperwork, someone else called (not sure who) and said they sold the car and it wasn’t available. Went to the dealership and spoke to Jason, the General Manager, he said he didn’t know how or when the car got sold (between the end of day Saturday when they closed and Monday morning when they opened since they’re closed Sunday), apologized for the error and offered to refund our travel cost. After driving 6 1/2 hrs back home, I emailed Jason receipts for hotel and gas, and in the 9 days since he hasn’t responded to the email or the voicemails I left. Very unethical way to treat someone who drove 13 hours round trip and spent $732 in gas and hotel because they “needed us to come to the dealership ASAP to buy the car”. Shame on us for trusting them, Shame on them for not holding up their word and just ignoring us, it’s unfortunate such shady people exist. More

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Great place to buy a new vehicle with wonderful sales team who gets answers fast to you and great price as well team who gets answers fast to you and great price as well More

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