Jason Ells

We were at the Toyota Dealership in Whitby for an oil and filter change and to have winter tires switched back to summer tires. They are currently undergoing construction so have set up a temporary area for filter change and to have winter tires switched back to summer tires. They are currently undergoing construction so have set up a temporary area for customers to wait for their cars. Lots of seating area, coffee, cold drinks and Tim’s donuts. Very comfortable area and also helpful, kind service receptionists. The wait was a bit long but there were lots of people getting work done on their vehicles. Our maintenance was finished, they did a good job and one perk I liked was switching the tires was only $15 if you had other work done too. Other places I have gone to charge full price to change tires, about $70 even if you’re having other work such as an oil change. The complimentary car wash was lovely! We will continue to take our Toyota to the Whitby Dealership. More

Report | Print

I really appreciate for the service I received. Jason is a patient and caring service advisor. Explained calmly and I especially liked for the checkout, my car was parked in the parking lot,so, I w Jason is a patient and caring service advisor. Explained calmly and I especially liked for the checkout, my car was parked in the parking lot,so, I wasn't rushed to leave. I greatly appreciate it. More

Report | Print

Great staff , who very helpful and care about your toyota needs. Got an Excellent customer experience . needs. Got an Excellent customer experience . More

Report | Print

Always courteous and answer any questions. Even while under construction still a very pleasant experience Even while under construction still a very pleasant experience More

Report | Print

Tony is knowledgeable, patient and professional. He is an asset to Toyota. Thank you Tony. He is an asset to Toyota. Thank you Tony. More

Report | Print

As per usual, staff and the level of service get a 10 out of Ten. Jason went above and beyond to make sure I was looked after. of Ten. Jason went above and beyond to make sure I was looked after. More

Report | Print

Whitby Toyota had friendly customer service representatives, organized and efficient check-in and check-out procedures. representatives, organized and efficient check-in and check-out procedures. More

Report | Print

I’ve been a client of Whitby Toyota since 2015, and Cameron Slater has been my trusted advisor throughout that entire journey. Seeing him move into the Service Manager role is no surprise—he has consis Cameron Slater has been my trusted advisor throughout that entire journey. Seeing him move into the Service Manager role is no surprise—he has consistently demonstrated the highest level of integrity and professional expertise for over 10 years. It’s rare to find a manager who truly understands the customer experience from the ground up. Under his leadership, the service department continues to deliver the seamless, transparent, and high-quality care that kept me coming back for a decade. If you want a dealership that values long-term relationships and expert oversight, Cameron and his team are the best in the business. More

Report | Print

Thank you all for your hard work, dedication, and outstanding customer service — it made my experience one I won’t forget! outstanding customer service — it made my experience one I won’t forget! More

Report | Print

Jason was professional, knowledgeable and took time to clearly explain what needed to be done. Highly recommend. clearly explain what needed to be done. Highly recommend. More

Report | Print