Honda of Tiffany Springs

Marvel was great to work with. He asked what I wanted and recommended several vehicles. No pressure at all. The whole process was easy and quick!!! Thank you! He asked what I wanted and recommended several vehicles. No pressure at all. The whole process was easy and quick!!! Thank you! More

We took our new-to-us 2017 Pilot in to Honda of Tiffany Springs (HTS) where they found a slew of issues. Of course, the issues are not the fault of HTS but the less-than-human treatment we received is cert Springs (HTS) where they found a slew of issues. Of course, the issues are not the fault of HTS but the less-than-human treatment we received is certainly the fault of poor management. The manager is glad to treat customers like trash while the owner sits by idly and does nothing. Time will tell the quality of the work done, but if you value honest communication from a competent team, please choose another Honda Dealership. HTS had our vehicle for over three weeks, as techs misdiagnosed the issue the first time. During that time we were left without any communication on our vehicle for 10 days, as our service advisor went on vacation and his manager refused to return our call. We had to drive to the dealership not once, but twice because no one would return our call or email regarding our family vehicle. This all makes sense, however, as we dealt with manager Jeff Hudson who spoke to us more in grunts than sentences. He never apologized and was sarcastic and dismissive in the few words he did speak. No one took responsibility for the lack of communication or the alleged aftermarket parts put in by another Honda Dealership. Our veterans discount was capped at $200 (this may be normal, but this is one of many questions unanswered by leadership). It is always shocking, but these days, unsurprising to have egregious customer service and communication, but to have leadership be just as inept should send any Honda owner running in the opposite direction. More

Everything was very professional. Salesman and Finance mgr took very good of us and answered all questions. Salesman and Finance mgr took very good of us and answered all questions. More

Bill Robinson was great to work with throughout the process. Bill is a true professional. I never felt pressured into buying. We are grateful with the CR-V. If I'm shopping for an additional vehicl process. Bill is a true professional. I never felt pressured into buying. We are grateful with the CR-V. If I'm shopping for an additional vehicle in the near future, I'll definitely lookup Bill at Tiffany Springs Honda. More

Lot was neat and clean. Marvel was professional, great personality, knowledgeable. Everyone that helped was excellent. Sorry can’t remember their names. Marvel was professional, great personality, knowledgeable. Everyone that helped was excellent. Sorry can’t remember their names. More

This dealership was sold to me in one salesperson. ..Marvel Odor. He was waiting outside for the next customer when we pulled in. I expected the worst and got the best! He was knowledgeable and not pus ..Marvel Odor. He was waiting outside for the next customer when we pulled in. I expected the worst and got the best! He was knowledgeable and not pushy at all. He answered our questions and explained everything thoroughly. He spent all of the time we needed and we never felt minimized, rushed or pressured. We met several others in our time at the dealership and he is the absolute reason we moved forward with a purchase! If you are shopping there...ask for him...you won't be disappointed!!! More

Our salesperson, Marvelle Oder was OUTSTANDING! His expertise, knowledge and his personable ability was AMAZING! We are thrilled with our new vehicle!! Janessa Lee, our finance manager was also His expertise, knowledge and his personable ability was AMAZING! We are thrilled with our new vehicle!! Janessa Lee, our finance manager was also OUTSTANDING! She assisted us with the best financing available and was very patient with our situation! Toph McNeil was EXCELLENT in instructing us on all of the features available to us on our new vehicle! This is our third vehicle purchased over the past 24 from Tiffany Springs Honda and we would NOT purchase from any other dealership!!! Thank you to ALL! More

Marvel was excellent! He made us feel comfortable and not pressured. He was a pleasure to do business with. We are very happy with the entire experience. Just go see h He made us feel comfortable and not pressured. He was a pleasure to do business with. We are very happy with the entire experience. Just go see him! You will I’ll be glad you did! Thanks Marvel!! More

Justin is a great sales person. He follows through on all issues. Service is great and dependable. He follows through on all issues. Service is great and dependable. More

Marvel Odor was my salesman. He was excellent. Not at all pushy and very knowledgeable. Toph McNeil eased me into my new car which is much “techyier” than my previous one. Thanks He was excellent. Not at all pushy and very knowledgeable. Toph McNeil eased me into my new car which is much “techyier” than my previous one. Thanks for making this a pleasant experience. More