Jason Nelson

I came to this dealership with every intention of leaving with a new Ram. Tyler was a great salesperson but unfortunately (by no fault of his) we could not get the deal done. However, Jason Nelson the financ with a new Ram. Tyler was a great salesperson but unfortunately (by no fault of his) we could not get the deal done. However, Jason Nelson the finance manager? He is the reason I did not lease or do business with this dealership. He was condescending and aggressive to my brother, fiancé, and I. The numbers I needed to make a deal were just not happening. Everything was going well until I said I found a comparable Ram at another dealership for thousands cheaper and they offered more for my trade (I was not offered what my truck was worth... at all). I told him the only difference between that one and one of the others I was looking at was no sun roof and in a smart-aleck tone said "well what else does it not have that ours does?" From there I continued to negotiate and he came back and said "the best I can do is this dollar amount and I said not good enough. I also would like to add that when I came Wednesday evening to look at the Ram, there was a check engine light on. Magically when I came back on Thursday it was turned off. The dealership knew I was coming to look at the vehicle with the intention of leasing it. They took the time to clear the engine code but still left it dirty instead of taking it through the wash that they have built into the dealership. It made me feel like they did not prioritize me. This is where it went south. Jason said "you keep saying make it make sense so I will. You are already paying this much a month, and this much in maintenance, add $5 more a month and you will be in a new car with no negative equity". I would like to know how he came up with me spending that much on maintenance on my vehicle every month, because I can promise you that the only thing I consistently put into my truck monthly is Premium fuel and an unlimited carwash pass. I told him I wanted to take my truck and leave and he said "well nobody is keeping you here" and I responded that he had my keys for appraisal. Jason again got smart-aleck back to me and said I dont have them, we usually THROW them on the roof of the car. I respectfully asked for my keys which he did go and get. I ultimately took my business to another dealer who got me into a Ram for a much MUCH better price and an easy purchasing experience. My Fiancé also went back to pick her Jeep up the next day as she dropped it off for an oil change and tire rotation and two of her custom tire caps were missing. She talked to the GM and he said purchase them again and he will write her a check. Her family has purchased three different vehicles from here and has had great experiences, which is why I came here. My Fiancé asked if he actually would as her mother was promised two referral bonuses for sales and never got the check. The GM laughed at her. I would take your business elsewhere, where the customer truly comes first and they give you what you trade is actually worth and are not insulted and spoken down to when you do not negotiate or try to get a good deal. Because I can assure you my family and I will never do business here again and will share our experience. More

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I was able to look at the truck I wanted without any delay. Everyone was friendly and considerate. delay. Everyone was friendly and considerate. More

by Shaun J Verified Customer Verified Customer

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The guy gets it, no pressure, no xx…just let me do the shopping and get me out the door. shopping and get me out the door. More

by cllawson021 Verified Customer Verified Customer

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Our experience was great. Everyone at cdjr was very helpful. We will definitely come back and tell others of our experiences Everyone at cdjr was very helpful. We will definitely come back and tell others of our experiences More

by sheelyk Verified Customer Verified Customer

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Korbin and Jason were great to work with. They helped us from start to finish and helped us with everything we could ask for. They helped us from start to finish and helped us with everything we could ask for. More

by bdub7 Verified Customer Verified Customer

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I’ll always work with a dealership willing to go the extra mile for you. Thank You Josue Peña. extra mile for you. Thank You Josue Peña. More

by d26graham Verified Customer Verified Customer

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They helped us find our vehicle and made the experience very easy and comfortable by answering all our questions about the vehicles as well as financing. very easy and comfortable by answering all our questions about the vehicles as well as financing. More

by cwickersham2 Verified Customer Verified Customer

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They explained to me about having a vehicle with a warranty and different ways to pay for the vehicle warranty and different ways to pay for the vehicle More

by martindeborah2010 Verified Customer Verified Customer

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Over all was a good experience. Could have waited on the closing so there was not such a long wait. That effected the overall experience of going through the options and setting eve Could have waited on the closing so there was not such a long wait. That effected the overall experience of going through the options and setting everything up on the new purchase. More

by kendraclint Verified Customer Verified Customer

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Brian Webb and JP were fantastic throughout the whole process! I would definitely recommend them to anyone looking to purchase a vehicle! process! I would definitely recommend them to anyone looking to purchase a vehicle! More

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