Jason Owens

Both sales and service have been excellent. I love my new Camaro and they have been very attentive. Service even sent me photos through txt when the car was being serviced! I love my new Camaro and they have been very attentive. Service even sent me photos through txt when the car was being serviced! More

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DO NOT DO BUSINESS WITH THIS JUNK YARD!! I have an email stating, from their online guy, that the inventory online is not what they have in the lot. Bait and switch all day long! Told me to come up and see stating, from their online guy, that the inventory online is not what they have in the lot. Bait and switch all day long! Told me to come up and see a bunch of trucks that I was looking at only to find THEY HAD NONE!! Sales guy tells me that the online guys do this all the time!! ABSOLUTE DISGRACE AND EXTREMELY UNETHICAL!! More

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Service Dept. never fixed issue I purchased 3 vehicles from Patriot in 4 years. I bought a Silverado and 8 months later the air conditioning started blowing hot air. I brought it in I purchased 3 vehicles from Patriot in 4 years. I bought a Silverado and 8 months later the air conditioning started blowing hot air. I brought it in for repair, the first “fix” ($400) and Cold lasted 1 day, then hot air again.. had to bring it back, (rent a car) and they looked at it Again.. Now they found the Problem, a leak! The part was not in stock and would be a week out. (90degree heat days) . Brought it back about 10days later, (rent another car) Patriot kept the truck for 2 days (another $500.00).. I get the truck back and the very next day, HOT AIR!! I schedule ANOTHER APPOINTMENT. Now they found the “real Problem “.. Patriot said I would need to bring back a 5th Time and pay another $1000.00 for the “right” part to fix it.... I have not been back, $1000.00 out of pocket (plus rentals) and still No Air Conditioning... Stay away from Patriot, if they treat loyal customers like this, imaginary how they treat new customers. More

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Totally Rude and Inept I leased new 2017 Equinox which has had a multitude of issues none of which were ever addressed by the service department. The on board navigation sy I leased new 2017 Equinox which has had a multitude of issues none of which were ever addressed by the service department. The on board navigation system was not working properly and their solution was to just use my phone for directions??? I am now paying ONSTAR monthly. .The car had three inches of water on the floor.. They claimed there was a spider web in an air conditioning line, They rolled down the windows and set it outside to dry out. When I questioned why the car was full of leaves, I was told that the detail department was to busy to clean the carpets and mold on the seats. I found another dealership after there was an electrical issue (most likely due to the water) who fixed all of the warranty issues and changed the oil for the very first time (2019) after the service dept. at Patriot refused to make an appointment for me with the comment that they did not have to service it anymore because I wasn't nice? More

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