Jason Smith | Page 3

I still haven’t heard any response from the dealership since my initial complaint. I’m still waiting for a satisfactory resolution. since my initial complaint. I’m still waiting for a satisfactory resolution. More

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Great dealership, good customer service, and was willing to go the extra mile to make sure we walk away with a car without any complaints. Very happy with my purchase and recommend everyone else that wants to go the extra mile to make sure we walk away with a car without any complaints. Very happy with my purchase and recommend everyone else that wants a KIA to that specific dealership. Really appreciate that team over there. More

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The service department does a great job with professionalism, integrity and timeliness. Highly recommend to take your vehicle here. professionalism, integrity and timeliness. Highly recommend to take your vehicle here. More

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Excellent service and my guy took care of me with all the information I needed. Great to be able to get a car from there. information I needed. Great to be able to get a car from there. More

by EMITJARMSTRONG Verified Customer Verified Customer

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Poor management, poor sales, average service department. Gouging the customer on optional accessories. I would NOT recommend this dealership to my worst enemy. Gouging the customer on optional accessories. I would NOT recommend this dealership to my worst enemy. More

by krammc67 Verified Customer Verified Customer

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In many interactions, they were either incompetent or deictful or both. The quoted price changed, and they were late getting my tags. Then, they claimed I did not pay the full (inflated) price, but I pai deictful or both. The quoted price changed, and they were late getting my tags. Then, they claimed I did not pay the full (inflated) price, but I paid in full; it was embarrassing, and I had to waste significant time. The dealership also did not spend sufficient time reviewing the car's features. I do love the car, just not this experience More

by bart7 Verified Customer Verified Customer

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Jose was my car salesman he was so informative , quick & he got me in the car i really wanted. The entire dealership was very nice and extremely y helpful , I’ll recommend anyone to go purchase a vehicle he he got me in the car i really wanted. The entire dealership was very nice and extremely y helpful , I’ll recommend anyone to go purchase a vehicle here. Thank you again Jose More

by lala.janae Verified Customer Verified Customer

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i went to clay cooley to purchase a kia forte met with the sales person Devin Hinton and his manager. We agreed on a deal in about 15-20 min. Did the paper work went to finance and was out of the dealersh the sales person Devin Hinton and his manager. We agreed on a deal in about 15-20 min. Did the paper work went to finance and was out of the dealership in less than 2 hours. It was as good of an experience as you can have I give them a 5 star rating. More

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Look at the pictures, this is how they returned my vehicle to me. Thanks Al you're the best.... vehicle to me. Thanks Al you're the best.... More

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My wife and I went to this dealership in December 2019 to purchase a Stinger GT for $32,000 with $10,000 down payment. Our credit wasn’t great but we needed a car after her accident a few weeks prior. Now th purchase a Stinger GT for $32,000 with $10,000 down payment. Our credit wasn’t great but we needed a car after her accident a few weeks prior. Now that our credit is better we are ready to trade up to a Stinger GT1 at a different KIA Dealership. We knew that we had about $15,000 equity in our GT. After working numbers and getting ready to move forward we found that we had negative equity of $10,000. WHAT? Once the new KIA Dealership Salesman and I took a closer look at the paperwork, Cooley Kia increased the price of a 2019 Kia Stinger GT to $45,000. This dealership is crooked and I will not stop until they refund my money that I am owed or I will take this all the way to the top. Do not buy from this dealership. More

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