27 Reviews
Write a Review27 Reviews of Jason Waterman
May 25, 2026
Great customer service and reliable vehicle service. I have been using this dealership under a different owner for many years. When Browns bought the dealership I stayed with them and have had no regr I have been using this dealership under a different owner for many years. When Browns bought the dealership I stayed with them and have had no regrets. More
May 11, 2026
The folks at Browns went out of their way to service a recall on my car, set me up with a loaner for the day, and had my car back home in time to get the kids to a school function on time. They even refil recall on my car, set me up with a loaner for the day, and had my car back home in time to get the kids to a school function on time. They even refilled my wiper fluid. Hands down, Great service. More
May 09, 2026
I had an excellent experience purchasing a pre-owned truck from Brown West Branch Ford! Both Matt (sales) and Jason (finance) were helpful and transparent, making the process of finding a new vehicle so truck from Brown West Branch Ford! Both Matt (sales) and Jason (finance) were helpful and transparent, making the process of finding a new vehicle so much easier. For the first time, I felt like I can trust a dealership and never got that "shady" or predatory feeling I've gotten from other dealerships in the past. They listened to exactly what I needed and helped make arrangements to make things work better for me, my family, and my schedule. I highly recommend Brown West Branch Ford to anyone looking for a new or used vehicle. Thanks again, well worth the drive from Keokuk! More
May 06, 2026
When ever I call them they always get me schedule in at a very reasonable time and always ask if I want to bring my vehicle over or they come get it and leave me a loner vehicle if I desire.. very reasonable time and always ask if I want to bring my vehicle over or they come get it and leave me a loner vehicle if I desire.. More
Other Employees Tagged: Randy Ehliers
April 28, 2026
I’m particular about what I want and Tim went above and beyond to find the right vehicle for me. He made the transaction simple and even let me know what to complete before I showed up, which made everythi beyond to find the right vehicle for me. He made the transaction simple and even let me know what to complete before I showed up, which made everything quick and smooth. He really understands the features and walks through everything clearly. I also keep returning to Browns in West Branch because their service department is excellent. They’re friendly, no‑nonsense, and make appointments easy to schedule. They get the work done promptly while I wait, and the whole experience is always pleasant. It’s the combination of sales and service that keeps me coming back. More
Other Employees Tagged: Timothy Fagge

