Jason Waterman

Great customer service and reliable vehicle service. I have been using this dealership under a different owner for many years. When Browns bought the dealership I stayed with them and have had no regr I have been using this dealership under a different owner for many years. When Browns bought the dealership I stayed with them and have had no regrets. More

by Hays5216 Verified Customer Verified Customer

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RELIABLE HOMETOWN DEALER IN WEST BRANCH IOWA. ALWAYS READY TO SERVE ITS CUSTOMERS AND THEIR NEEDS ALWAYS READY TO SERVE ITS CUSTOMERS AND THEIR NEEDS More

by TEMESS Verified Customer Verified Customer

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The folks at Browns went out of their way to service a recall on my car, set me up with a loaner for the day, and had my car back home in time to get the kids to a school function on time. They even refil recall on my car, set me up with a loaner for the day, and had my car back home in time to get the kids to a school function on time. They even refilled my wiper fluid. Hands down, Great service. More

by cafearnot Verified Customer Verified Customer

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The Ford dealership helped us when we were traveling. Thank you for the great service. The repair allowed us to get home. Thank you for the great service. The repair allowed us to get home. More

by MN resident Verified Customer Verified Customer

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I had an excellent experience purchasing a pre-owned truck from Brown West Branch Ford! Both Matt (sales) and Jason (finance) were helpful and transparent, making the process of finding a new vehicle so truck from Brown West Branch Ford! Both Matt (sales) and Jason (finance) were helpful and transparent, making the process of finding a new vehicle so much easier. For the first time, I felt like I can trust a dealership and never got that "shady" or predatory feeling I've gotten from other dealerships in the past. They listened to exactly what I needed and helped make arrangements to make things work better for me, my family, and my schedule. I highly recommend Brown West Branch Ford to anyone looking for a new or used vehicle. Thanks again, well worth the drive from Keokuk! More

by Carleigh22 Verified Customer Verified Customer

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When ever I call them they always get me schedule in at a very reasonable time and always ask if I want to bring my vehicle over or they come get it and leave me a loner vehicle if I desire.. very reasonable time and always ask if I want to bring my vehicle over or they come get it and leave me a loner vehicle if I desire.. More

by karislynne76 Verified Customer Verified Customer

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Great staff, friendly and knowledgeable . Keeping customers happy and informed if what’s going on! Love it when I get a nice clean car too!! Keeping customers happy and informed if what’s going on! Love it when I get a nice clean car too!! More

by CONNIEJTISINGER Verified Customer Verified Customer

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I’m particular about what I want and Tim went above and beyond to find the right vehicle for me. He made the transaction simple and even let me know what to complete before I showed up, which made everythi beyond to find the right vehicle for me. He made the transaction simple and even let me know what to complete before I showed up, which made everything quick and smooth. He really understands the features and walks through everything clearly. I also keep returning to Browns in West Branch because their service department is excellent. They’re friendly, no‑nonsense, and make appointments easy to schedule. They get the work done promptly while I wait, and the whole experience is always pleasant. It’s the combination of sales and service that keeps me coming back. More

by nfolkmann Verified Customer Verified Customer

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I thought they were very reasonable on the price of the vehicle I purchased. My salesperson was very helpful, answered any questions I had. vehicle I purchased. My salesperson was very helpful, answered any questions I had. More

by carolvanhauen Verified Customer Verified Customer

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Not a big corporation friendly people didn't push i told them what I wanted and thay made it happen them what I wanted and thay made it happen More

by janorthu3 Verified Customer Verified Customer

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