Jason Wells | Page 34

I was pleased with CJ professionalism and his knowledge on the brand. I got the check from my bank and he had me on the road in no time. I will recommend to friends and family and will return as a customer on the brand. I got the check from my bank and he had me on the road in no time. I will recommend to friends and family and will return as a customer myself. More

by DRKWING35 Verified Customer Verified Customer

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Very helpful and knowledgeable about the vehicle. Listened to all of my requirements and found a vehicle to match. Listened to all of my requirements and found a vehicle to match. More

by kmorgan521 Verified Customer Verified Customer

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Everyone at their dealership worked extra hard to locate and deliver the exact vehicle that I was looking for. Definitely going back there when I need my next one and deliver the exact vehicle that I was looking for. Definitely going back there when I need my next one More

by gceraso276 Verified Customer Verified Customer

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Great to work with. Tom was very knowledgeable and it’s always been a great experience working with him. Tom was very knowledgeable and it’s always been a great experience working with him. More

by TGOLDS8808 Verified Customer Verified Customer

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Great service from both Jason and Alex! They helped me get my dream truck! Really easy to talk to and they are both so nice! They helped me get my dream truck! Really easy to talk to and they are both so nice! More

by cora.corona71 Verified Customer Verified Customer

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This was the best experience I have ever had buying a car. Jason was respectful and upfront and very easy to work with. All around, it was a fantastic experience. car. Jason was respectful and upfront and very easy to work with. All around, it was a fantastic experience. More

by kenzatine Verified Customer Verified Customer

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Service was good. Had to have the truck delivered and when it was delivered the guy who delivered it was smoking in the truck… that I had just bought Had to have the truck delivered and when it was delivered the guy who delivered it was smoking in the truck… that I had just bought More

by BC Verified Customer Verified Customer

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Sadly, they deserve 0 stars. Bought a Tahoe and two weeks later I needed a new fuel injector, no problem.. came in, got it replaced, and went on my way. Smelled something funny l Bought a Tahoe and two weeks later I needed a new fuel injector, no problem.. came in, got it replaced, and went on my way. Smelled something funny like fuel leaking or maybe an exhaust pipe leak. Took it back in. It took them 4 days only to tell me all they did was clean it and spray freshener in it. I smelled it instantly while my car was turned on in the parking lot sitting idle. The issue is still there. The tech wrote in my invoice that he wanted someone else to drive it because he (and I quote) “was having trouble smelling things lately”. Not on tech clocked time on the invoice. Also, the issue didn’t take place while I was driving… In addition to these issues I had some trouble contacting the finance department. I 10/10 do not recommend financing there as Jason is “highly sought after but too busy to answer his phone” so his helper (Astrid) takes care of his ****. (Quote from their finance department). I am completely disappointed. They DO NOT care about you once the sale is complete. I was a loyal customer at Bob Brown, and loved my experience there every time. Had a good friend of mine purchase from Shottenkirk (and has many times before) just days before me. I shared my experience and he said that it sounds like nothing has changed since the new ownership. I will never come back here and will continue to stick with Bob Brown, or another dealership, from here on out due to other dealerships continuing their customer service EVEN AFTER the sale. More

by E-Lil Verified Customer Verified Customer

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Alicia Waukee servicing was very disrespectful. Had to go three times before work was done. Had to go three times before work was done. More

by VDEGLEZPFD Verified Customer Verified Customer

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It was one of-if not-the best vehicle buying experience that we've experienced. that we've experienced. More

by ROBERTHAMILTON_1 Verified Customer Verified Customer

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