Very well managed dealership that I will continue to go
back to. It was a Great experience
back to. It was a Great experience
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by jonathanhurd
Verified Customer
Verified Customer
Other Employees Tagged:
Noel Harthcock
Nov 21, 2025 -
Landers Kia responded
Thank you for your wonderful feedback, Jonathan! We're thrilled to hear you had a great experience at Landers Kia. We look forward to seeing you again for your future visits!
Sincerely, The Landers Kia Team
They kept my car over a week, when I called to check on
job completion I was told the mechanic was almost done, but that was not true. When I went to the dealer; I was told that they were waiting on parts.
job completion I was told the mechanic was almost done, but that was not true. When I went to the dealer; I was told that they were waiting on parts. So, I ask service manager why they lied. I will not be selecting this location anymore.
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by hlove1782
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2025 -
Landers Kia responded
Thank you for sharing your experience with us. We understand your frustration regarding the communication about your vehicle's service at Landers Kia. Our team strives to provide accurate updates, and we appreciate your feedback as it helps us improve. If you would like to discuss this further, please reach out to us directly. Your satisfaction is important to us, and we hope to regain your trust in the future.
Sincerely, The Landers Kia Team
Unorganized and very rude after initial visit.
Left with out diagnostics and a broken fuel line. Agreed to return diagnostics fee but still have not received and refused to pay for fuel line. Pape
Left with out diagnostics and a broken fuel line. Agreed to return diagnostics fee but still have not received and refused to pay for fuel line. Paperwork was not ready upon pickup and car could not be located. I had to ride a golf cart to help find it. When found it was unlocked with keys inside. We asked for a diagnostics and received a 21 point inspection, not what we asked for. Tech said he couldn’t get car to mimick problem. Got car back home and it burned up two starters. Engine is seized which should’ve been covered under KIA warranty. This place is a joke.
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by MCCLELLANAMBER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Wade Neal
Nov 18, 2025 -
Landers Kia responded
Thank you for sharing your experience with us, Amber. We understand your frustration regarding the issues you faced during your visit to Landers Kia. It's concerning to hear about the problems with the diagnostics and the condition of your vehicle when you picked it up. Please reach out to us at your earliest convenience so we can discuss this with you further. We value your feedback and would like to address your concerns directly.
Sincerely, The Landers Kia Team
The experience was very pleasant.
The representative was very hands-on. He informed on what was taking place. He also informed me of what needed to be done to my vehicle forehand.
The representative was very hands-on. He informed on what was taking place. He also informed me of what needed to be done to my vehicle forehand.
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by janicebrown8179
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2025 -
Landers Kia responded
Thank you for your kind words, Janice! We're thrilled to hear that your experience at Landers Kia was pleasant and that our representative was hands-on and informative. Our team strives to keep our customers well-informed throughout the process. We appreciate your feedback and hope to see you again soon!
Sincerely, The Landers Kia Team
Good service just hated I had to pay for a new belt when
it was just an appointment for recalls.
it was just an appointment for recalls.
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by Brandy Thrower
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2025 -
Landers Kia responded
Thank you for your feedback, Brandy! We appreciate you sharing your experience with us. We're glad to hear you received good service during your appointment at Landers Kia. Our team understands that unexpected costs can be frustrating, and we encourage you to reach out to us if you'd like to discuss this further. Your satisfaction is important to us, and we value your insights. Hoping to see you again soon!
Sincerely, The Landers Kia Team
Great Customers service, quick ,fast and easy.
We we're only in the office for 2 hours max.....
We we're only in the office for 2 hours max.....
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by Vinette Wash
Verified Customer
Verified Customer
Other Employees Tagged:
Chris was the Man I worked with not Jason but all were great and get 5 stars from me.
Nov 12, 2025 -
Landers Kia responded
Thank you for your review, Vinette! We're glad you experienced great customer service and that your visit at Landers Kia was quick and easy. We appreciate your feedback and look forward to assisting you again.
Sincerely, The Landers Kia Team
Would give 0 stars if I could!
Landers Kia sold me a used car that they sold as brand new, serviced regularly, then took as a trade-in. No warranty, 1-owner only 44k miles. 4 days
Landers Kia sold me a used car that they sold as brand new, serviced regularly, then took as a trade-in. No warranty, 1-owner only 44k miles. 4 days after getting the vehicle, the transmission went. I spoke with someone in service, who was going to see if they can do anything. Said he would let me know tomorrow, then stopped answering my texts, & didn't return a voicemail. So now I'm out another $7000 to replace the transmission. Demand a warranty from this place, even if it's a week! They don't do right by the customer.
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by joemarticello
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Malcolm Bailey
Nov 14, 2025 -
Landers Kia responded
We acknowledge your review and are currently looking into the events you’ve detailed.
My experience was great and smooth !
Upon arrival and departure the customer service is amazing !
Upon arrival and departure the customer service is amazing !
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by only1shaure
Verified Customer
Verified Customer
Other Employees Tagged:
Micheal Garrison
Nov 10, 2025 -
Landers Kia responded
Thank you for your wonderful review! We're thrilled to hear that your experience at Landers Kia was great and smooth. Our team takes pride in providing amazing customer service, and it's always rewarding to know that our efforts resonate with our valued customers. We look forward to welcoming you back for your next visit!
Sincerely, The Landers Kia Team
Everybody involved in the entire process was extremely
helpful, professional, and friendly. An outstanding car buying experience. Thank you Landers Kia!!!
helpful, professional, and friendly. An outstanding car buying experience. Thank you Landers Kia!!!
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by bruce62
Verified Customer
Verified Customer
Nov 09, 2025 -
Landers Kia responded
Thank you for your amazing feedback, Bruce! We're glad to hear that you had an outstanding car buying experience with us at Landers Kia. Our team strives to provide helpful, professional, and friendly service, and it's great to know we met your expectations. We look forward to serving you again in the future!
Sincerely, The Landers Kia Team
The dealership was great and the salesman , Brandon
helped with EVERYTHING!! Definitely recommend to another !
helped with EVERYTHING!! Definitely recommend to another !
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by BraxtonBrown312
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Noe
Nov 07, 2025 -
Landers Kia responded
Thank you for your kind words, Braxton! We're thrilled to hear that you had a great experience at Landers Kia, and we appreciate your recommendation. It's wonderful to know that Brandon was able to assist you with everything you needed. We look forward to seeing you again!
Sincerely, The Landers Kia Team
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