Jaspreet Bhangu

My second time to get a car from this dealership. High five to Valerie Parsons! High five to Valerie Parsons! More

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Skip Charlesglen and find another dealership to purchase a Toyota. This dealership is intentionally misleading and deceptive in its sales practices. When you see a vehicle that is labelled “deal pending” do a Toyota. This dealership is intentionally misleading and deceptive in its sales practices. When you see a vehicle that is labelled “deal pending” don’t believe it. They are waiting for someone that they want to sell their vehicle to for their own specific purpose and feel justified in misleading prospective customers they choose to disrespect and treat like second-class citizens. Toyota Canada supports this deceptive practice as well so don’t count on any support from there either. Charlesglen’s marketing of a 7-day satisfaction guarantee is also a lie. I was informed by the sales advisor I would get my deposit back. This was not true. The dealership has illegally retained over $6,000 from me for the privilege of using the 7-day satisfaction guarantee. Please save yourself the trauma and hassle of doing business with this corrupt organization and choose another dealership. As a single woman, I have been ignored, dismissed, intimidated and robbed of a whole year of car payments by the new car sales manager, which is supported by the executive sales management team. It has been more than 6 weeks since this horrific experience and there has been no response or attempt to act in good faith, to be accountable, moral, or ethically responsible from Charlesglen Toyota. The Corolla Cross L I eventually purchased under the 7-day satisfaction guarantee is wonderful and I highly recommend it. Just be sure to buy it at any dealership other than Charlesglen Toyota. More

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This was my 6th vehicle with Charlesglen Toyota and I have loved working with their entire team each time I have gone back. Val has helped me with my last three vehicles and is always an absolute pleasu have loved working with their entire team each time I have gone back. Val has helped me with my last three vehicles and is always an absolute pleasure to work with. She takes time to care for each of her customers in a way that is rare and special. Beyond that, I will always recommend Toyota as a great vehicle choice; the value for money spent is hard to beat. More

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Got my car earlier than expected! Very accommodating and made the whole buying a turnover process simple and straightforward. Very accommodating and made the whole buying a turnover process simple and straightforward. More

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Overall a great experience with the Charlesglen team! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! Val was extremely helpful and made us feel at home. Thanks for everything! We LOVE our new RAV4!!! More

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Deliver the vehicles I need in a reasonably time frame. Word word word word wird Word word word word wird More

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Sales person Jas was very friendly and explain the process very well from the time we place the order of our RAV4 process very well from the time we place the order of our RAV4 More

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Really loved working with Jaspreet and he went above and beyond to ensure a great experience as we bought our first car. He even drove the car to our place for a test drive and to ensure the car fits in our beyond to ensure a great experience as we bought our first car. He even drove the car to our place for a test drive and to ensure the car fits in our tight garage. More

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All the people involved with my purchase were straight forward and helpful allowing a painless and quick purchase. forward and helpful allowing a painless and quick purchase. More

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Beginning with our salesman Vivek, the entire experience with the Charlessflen Toyota team was exceptional. They were accomdating, attentive, patient and professional throughout. They included the entire f with the Charlessflen Toyota team was exceptional. They were accomdating, attentive, patient and professional throughout. They included the entire family in our vehicle selection process. A fantastic team. More

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