Jay Canute

Easy to work with and fair. Excellent follow through. Good amount of options on the lot to pick from as well. Excellent follow through. Good amount of options on the lot to pick from as well. More

Report | Print

Tracy VW is so easy to work with. They had an outstanding selection of vehicles, especially compared to other places I looked. It was actually an extremely pleasant experience. A+ on They had an outstanding selection of vehicles, especially compared to other places I looked. It was actually an extremely pleasant experience. A+ on everything for them!! More

Report | Print

This is the third or fourth car we’ve gotten from Tracy. They’ve always been cognizant of our time and work to get everything finalized before we arrive, which certainly appreciate since we have to travel a They’ve always been cognizant of our time and work to get everything finalized before we arrive, which certainly appreciate since we have to travel a good distance. Everyone is professional and the renovation of the dealership is well executed More

Report | Print

I will never go anywhere else! Everyone at Tracey is always super helpful and friendly. Adam helped me for months trying to figure out my lease, credit, different options, etc. He Everyone at Tracey is always super helpful and friendly. Adam helped me for months trying to figure out my lease, credit, different options, etc. He was a huge help, and I highly recommend! More

Report | Print

Dropped my car in for yearly service and was told that it would be done by 5pm, I get a call at 5:25 saying its ready to pickup. I arrived at around 5:35 and probably waited 15-20 minutes for a sales person would be done by 5pm, I get a call at 5:25 saying its ready to pickup. I arrived at around 5:35 and probably waited 15-20 minutes for a sales person to walk by and say under his breath that they closed at 5:30. Eventually the sales manager comes to talk to me and says theres nothing he can do and I cant pick up my car because I didnt get there within the 5 minute window I was given. I understand it isn't his department but the lack of care or willingness to help is extremely unprofessional. Eventually things started to work out and he gives me back my key while he goes through the paperwork only for me to go out to my car and notice that my front license plate was bent and an oil stain going down the entire side of my car next to my driver side mirror. Assuming they use an auto wash which isn't touchless so if you have a nice car ask them to not was it. Would explain why ive noticed scratches all over my car in the past. From all the times ive gone to this dealership the only people that seem to care is the service department, I understand they could've been short on mechanics that day but a little communication could go a long way. If I got a call saying they closed at 5:30 and my car will be done around then I could've gotten there before and save me from having to talk with the arrogant sales manager. More

Report | Print

Adam was friendly, respectful, efficient and knowledgeable; he helped match us with the vehicle we wanted. We never felt pressured (which is a huge plus!) and the transactions for purchase were knowledgeable; he helped match us with the vehicle we wanted. We never felt pressured (which is a huge plus!) and the transactions for purchase were handled professionally and quickly. I also appreciate the “local” feel of Tracy VW. They have a great reputation. More

Report | Print

Thank you ADAM and the VW crew. It was a very long day at the dealership but everyone was absolutely fantastic. They did an amazing job helping me with everything. I truly can't tha It was a very long day at the dealership but everyone was absolutely fantastic. They did an amazing job helping me with everything. I truly can't thank you enough and I absolutely love my new car. More

Report | Print

Tracy VW and our salesman, Adam made car buying an enjoyable experience. Would highly recommend to family and friends. enjoyable experience. Would highly recommend to family and friends. More

Report | Print

I knew right away walking into Tracy VW this was a dealership that felt right. Adam immediately made us feel comfortable and confident we could work together. The entire Tracy team made the purchase p dealership that felt right. Adam immediately made us feel comfortable and confident we could work together. The entire Tracy team made the purchase process seamless, organized and all together a great experience More

Report | Print

Very clean, friendly environment. Lots of vehicles to choose from. Carfax led me to them & the Toyota used truck was a great fit for future needs. The process was easy & speedy from Lots of vehicles to choose from. Carfax led me to them & the Toyota used truck was a great fit for future needs. The process was easy & speedy from start to finish. Respectfully More

Report | Print