Jay Connolly
Jay Connolly at Priority Lexus Virginia Beach

Jay Connolly | Page 2

Sales Associate

Priority Lexus Virginia Beach

3909 Virginia Beach Blvd
Virginia Beach, VA 23452

4.8
39 Reviews
4.8

39 Reviews

Write a Review

Specialties & Trainings

Twelve years with Lexus and Master Certified Lexus Professional

39 Reviews of Jay Connolly

March 01, 2026

Dealership Rating
Employee Rating

BLUF: I will be a repeat customer at Priority Lexus! I have purchased 10 cars in my lifetime, I usually dread having to go through the beginning part- pushy salesmen, and the end- hours of paperwork More

by Josh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

Priority Lexus Virginia Beach responded

Josh, your feedback just made our day! We're so pleased to hear Luke and the team made your experience at Priority Lexus of Virginia Beach smooth and enjoyable. Thank you for choosing us, we can’t wait to welcome you back in the future! Safe travels!

February 20, 2026

Dealership Rating
Employee Rating

Great representative who deserves a pay raise. Although I have not received a call about the part that was ordered for my Lexus. More

by Margie.ennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Riccio, Grady Harris, Jr.

Feb 23, 2026

Priority Lexus Virginia Beach responded

Margie, we will pass along your kind words to our team! We also apologize for any delay regarding your part and will make sure someone reaches out with an update ASAP. Thank you for choosing Priority Lexus of Virginia Beach and we'll see you next time!

January 25, 2026

Dealership Rating
Employee Rating

Craig Smith is AWESOME and I would highly recommend both Craig and his dealership. Thank you. More

by Peterabraham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 26, 2026

Priority Lexus Virginia Beach responded

That is wonderful to hear! At Priority, we pride ourselves on building a team of experts who truly care about our guests, so we are thrilled that Craig Smith provided such an awesome experience for you. We will be sure to share this glowing recommendation with Craig and the rest of the Priority leadership team. There is no higher compliment than a guest recommending both their advisor and the dealership to others!

January 22, 2026

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Employee Rating

My wife and I have enjoyed Lexus cars since 2010 the cars are great and the staff is always first class. More

by J Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Houston

Jan 22, 2026

Priority Lexus Virginia Beach responded

We can't thank you enough for your continued business! See you next time at Priority Lexus of Virginia Beach.

November 13, 2025

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Employee Rating

My experience with Priority Lexus was great. My sales person Jeff Waugh was very knowledgeable and helpful. The rest of the team at Priority Lexus were also very knowledgeable. I recommend this More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grady Harris, Jr.

Nov 14, 2025

Priority Lexus Virginia Beach responded

Denise, we're pleased to hear Jeff and the rest of our team provided such knowledgeable and personable service. Thank you for choosing Priority Lexus of Virginia Beach and for your recommendation! We hope to see you again down the road. Safe travels!

October 18, 2025

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Employee Rating

ISABELLA Rodriguez is my Service Adviser she continues to do amazing Job keeping me informed on my Lexus maintenance requirements . And I am 100% satisfied with the maintenance service I received. And I am 1 More

by Armyjleake1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grady Harris, Jr.

Oct 20, 2025

Priority Lexus Virginia Beach responded

Thank you for your review of Priority Lexus of Virginia Beach! We're so pleased to know you're in great hands with Isabella. We look forward to seeing you next time. Safe travels!

October 17, 2025

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Employee Rating

Service advisor, Mike , was prompt on all updates and recommendations as always Mike has full knowledge on what was needed. More

by Eicclock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Houston

Oct 20, 2025

Priority Lexus Virginia Beach responded

We're so happy Mike continues to provide you with knowledgeable and prompt service. Thank you for choosing Priority Lexus of Virginia Beach! Safe travels!

October 06, 2025

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Employee Rating

The Dealership Team was very knowledgeable and easy to work with. They definitely wanted me and my Wife to feel comfortable with the offer on the car that we were interested in purchasing. Our buying ex More

by rcart
Recommend Dealer
Yes
Oct 07, 2025

Priority Lexus Virginia Beach responded

Thank you for recommending Priority Lexus of Virginia Beach! It's great to hear our team made you feel comfortable and well-informed. We look forward to helping your friends and family! Safe travels!

September 06, 2025

Dealership Rating
Employee Rating

I was told my battery was low and I needed another. I brought the battery from Lexus. They charge me labor fee. If I know they was going to charge me for labor, I would have bought the battery and got More

by shannonburrus2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 08, 2025

Priority Lexus Virginia Beach responded

Shannon, I apologize for any confusion regarding the labor fee. We strive to be transparent with our pricing and services, so it's concerning to hear about your experience. If you have further questions or would like assistance, please feel free to reach out. Thank you, Priority Customer Relations - feedback@priorityautomotive.com.

Sep 07, 2025

shannonburrus2 responded

Priority Lexus Virginia Beack

August 29, 2025

Dealership Rating
Employee Rating

Excellent customer service. . Fast and efficient service department and their prices are fair. I would buy my next car from them. More

by Arusky1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Houston , Service rep Corbett is super

Sep 02, 2025

Priority Lexus Virginia Beach responded

We’re happy to hear our service team impressed you! We hope to work with you again at Priority Lexus of Virginia Beach when you're ready for your next ride!

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