Jay Delanovic

Bought a 2023 Model Y here on October 9, 2026 ($36,000 out the door). At the time of sale, the salesperson repeatedly told me the car was "like new." Within weeks, all four driver-side window switches sto out the door). At the time of sale, the salesperson repeatedly told me the car was "like new." Within weeks, all four driver-side window switches stopped working. On October 28, Tesla Mobile Service found the window switch connector had come unplugged — and, in Tesla's own written notes, "existing physical damage to inner side of door panel that had epoxy/glue holding it together," plus a damaged tweeter speaker. This damage was inside the door panel and was never disclosed at sale; a buyer cannot see it without removing the panel. Tesla charged me $52 for the visit. When I asked the dealership to cover it, I was told all their Teslas are sold as-is and they would not cover the repair or issue a refund. Inspect carefully before buying here. More

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Anyone who knows me, knows I rarely publicly endorse businesses or people; however, yesterday Jim Snowberger & I met some outstanding individuals at Affinity Auto Sales in West Chicago IL. Henry Ramos w businesses or people; however, yesterday Jim Snowberger & I met some outstanding individuals at Affinity Auto Sales in West Chicago IL. Henry Ramos was our sales advisor and Jay Delanovic was the Finance Manager who handled our sale; these are 2 of the most polite and professional Gentlemen I have met in a very long time. In a post-COVID world, customer service has gone by the wayside but definitely not with these 2 Gentlemen...they listened to our needs, had very good insights and were genuine in casual conversations. I truly believe they could lead a seminar on how to connect on a human level with people for those in not only sales professions but in LIFE in general! It was quite a long drive to get there for us but that didn't matter to Jim or I because of the care and consideration we were both shown before and after the sale. Jim contacted Henry via email 2 days prior to us arriving you make sure the Jeep was available, he was quick responding, very polite and offered to have it fully detailed before our arrival. He was a man of his word! Jay fully explained all of the paperwork in great detail although both of us have previously bought vehicles; he wanted to make sure every detail was covered. Every experience was above our expectations. I HIGHLY recommend anyone looking for a pre-owned vehicle to contact Affinity Auto Sales...I promise you will not be disappointed! More

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My experience at Affinity Auto Sales was excellent. The team there was not only friendly but also well-informed, which made the car-buying process a breeze and enjoyable. Their vehicle selection was im The team there was not only friendly but also well-informed, which made the car-buying process a breeze and enjoyable. Their vehicle selection was impressive, and I easily found the perfect one to suit my needs. The pricing was reasonable, and they were more than willing to collaborate with me to secure a fantastic deal. I wholeheartedly endorse Affinity Auto Sales for your next car purchase. More

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