Jay Summerville
Jay Summerville at Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available

Jay Summerville

Sales Manager

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available

5720 Reistertown Road
Baltimore, MD 21215

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4.6
22 Reviews
4.6

22 Reviews

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22 Reviews of Jay Summerville

October 17, 2025

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Employee Rating

Professional and courteous salespersonwas friendly and put a lot of effort into finding a car that was appealing to me. More

by rtbunting4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

September 26, 2025

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Employee Rating

Very easy process. My current car was hanging on by a thread I literally couldn’t take it More

by Nikia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

March 10, 2025

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DIDNT COMPLETE THE JOB, NOBODY IS HELPFUL HERE! ! dont give them business, unprofessional business smh More

by kala.swann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isa Shabazz, Mike Johnson, AUTUMN JACKSON , Jose Hernandez, Willis Horning, Romain Ismael, Chano King, Aris Puryear, female in tag & title department

Apr 30, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

March 04, 2025

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My Greatest appreciation & aberration to Mr Butler a wonderful salesman and Ms Jay ( a magnificent manager). I purchased this vehicle today thanks there hard work. If you’re looking for your next car- More

by rymtaylor0630
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: William Butler

Apr 30, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

March 01, 2025

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Mr. Butler is THE BEST! Hands down! Definitely gone above and beyond to get me into a vehicle and I am highly satisfied! More

by dreams7ylessalon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

February 25, 2025

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William was the first person I ran into when arriving at the dealership. He was ready to service me immediately. The approval process was very long & frustrating due to my poor credit but William was very a More

by Briana S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Oct 09, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

January 18, 2025

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Employee Rating

They took my car back before a week went by & refuse to give me my money back I put down on the car I don’t give the car back they messed up my loan it got kicked back and now I have no car and no money I More

by Sam819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isa Shabazz, AUTUMN JACKSON , Esa

Oct 09, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375

January 07, 2025

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Employee Rating

From start to finish this experience has been nothing shy of absolutely amazing. They worked with my down payment and got me into a most wonderful vehicle. William Butler went above and beyond. We practicall More

by qwennata_austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Oct 09, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

December 01, 2024

Dealership Rating
Employee Rating

Seamless process. I love my new car! Friendly, reliable and easy. Ask for Jay and work with Mr. Butler. More

by deja.mack99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isa Shabazz, William Butler

November 07, 2024

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Employee Rating

The staff was very pleasant and accommodating to my situation the service was outstanding I would recommend buying a vehicle from eastern motors Reisterstown Road location More

by dretech27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isa Shabazz, William Butler

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