Jayson Kirk

I bought my first luxury car from them and the experience was everything I hoped it would be. Lauren, in particular, was professional and made me comfortable. I felt I could trust her right away. was everything I hoped it would be. Lauren, in particular, was professional and made me comfortable. I felt I could trust her right away. More

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It was a pleasure working with Justice and the rest of the team. They made the car buying/trade-in process really easy and I appreciate it that Justice took plenty of time going over all of the options i the team. They made the car buying/trade-in process really easy and I appreciate it that Justice took plenty of time going over all of the options in my new car to ensure I was comfortable driving it off the lot. More

by TONYAJAM Verified Customer Verified Customer

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We truly appreciate how Scott consults with you for your auto needs. He works hard to understand your requirements and is super responsive, not just someone trying to sell you a vehicle. This is our th auto needs. He works hard to understand your requirements and is super responsive, not just someone trying to sell you a vehicle. This is our third BMW with Scott, and we never thought to call upon any one else. More

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I highly recommend this dealership to anyone. The process was smooth, no pressure, no surprises. The process was smooth, no pressure, no surprises. More

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I had a wonderful experience at this dealership from the second I walked in. Everyone was so nice and so helpful!! second I walked in. Everyone was so nice and so helpful!! More

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Scott and the team were great to deal with. Everything went very smoothly. Would recommend 100%. Everything went very smoothly. Would recommend 100%. More

by greg.j.troy Verified Customer Verified Customer

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They were great and informative. Found me exactly what I was looking for. I worked with Mustafa who was very professional and understood what I was looking for. Found me exactly what I was looking for. I worked with Mustafa who was very professional and understood what I was looking for. More

by rajvirkd Verified Customer Verified Customer

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Everyone was kind and professional. The process was efficient. I was confident by the end of the transaction. The process was efficient. I was confident by the end of the transaction. More

by margaret.mussoni Verified Customer Verified Customer

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I had an excellent experience at BMW of West Chester. I arrived a little late and received a warm greeting of professionalism and respect. The receptionist knew I was coming and addressed me by name. She I arrived a little late and received a warm greeting of professionalism and respect. The receptionist knew I was coming and addressed me by name. She explained that my sales advisor was finishing up with a test drive. She offered me refreshments as I waited for his return. Ian Martin was my sales advisor and was very nice, knowledgeable and helpful. He made sure I knew all about the process. Ian took his time explaining all of the software and mechanical features with ease and was able to answer all my questions. All the staff were amazing. I am happy I chose BMW of West Chester as my new dealership. More

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My first Mini with Otto BMW. Pete made the sale/lease a breeze. It wouldn't be too difficult for sales since I wanted the Mini weeks ago and simply had to pick out one I liked be Pete made the sale/lease a breeze. It wouldn't be too difficult for sales since I wanted the Mini weeks ago and simply had to pick out one I liked best. Pete was answered all my questions and went above and beyond. I'm very happy with my new Countryman. More

by hollyhluhr Verified Customer Verified Customer

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