Jean Aristide | Page 3

My experience at ALM Hyundai West was phenomenal! I came in a little nervous but Jean was very good at getting me what I wanted and very nice. He was also very prompt and professional. I would defini I came in a little nervous but Jean was very good at getting me what I wanted and very nice. He was also very prompt and professional. I would definitely recommend this dealership to anyone in need of a new vehicle. More

by oliviadeheavelyn98 Verified Customer Verified Customer

Report | Print

I recently had the pleasure of working with Emily at ALM Hyundai west, and my experience was outstanding. She even went out of her way and bought me lunch. Such a wonderful person. Hyundai west, and my experience was outstanding. She even went out of her way and bought me lunch. Such a wonderful person. More

Report | Print

The associate himself did the best he could, however, the processes at this dealership are awful! I’m a return customer, but I will not be coming back. The dealership has been remodeled, but the systems are processes at this dealership are awful! I’m a return customer, but I will not be coming back. The dealership has been remodeled, but the systems are not. I’ve been contacting them every week to get my information regarding my tags. I’ve been driving around with expired tags for two weeks and after making several attempts to understand the delays, I was told it was because an emissions test was not done on the car that I just purchased. I went to get an emissions test on my own and was told I would have to go to the dealership myself to pick up my tags or it would be mailed in 7 days. It’s been 10 days and still no tags or reimbursement. They also sold me on a warranty and I’ve been asking to be contacted. I’ve sent several emails, called several times. I finally got someone that said they called but no voicemail was left. I am someone who likes to and tries to leave good reviews for companies but I’ve had enough. Much work needs to be done at this dealership. This was so unfortunate. More

by iamangelturner Verified Customer Verified Customer

Report | Print

Excellent attention and prompt response, they were able to clarify all my doubts about the vehicle I want. to clarify all my doubts about the vehicle I want. More

Report | Print

I want to give a shout out to Jean Aristide who took the time to help me find exactly what I was looking for. He was very professional and helped me save with some great discounts on my purchase definitely time to help me find exactly what I was looking for. He was very professional and helped me save with some great discounts on my purchase definitely recommend. More

Report | Print

Great customer service very helpful staff and a super nice waiting area for the customers nice waiting area for the customers More

by lastfridge Verified Customer Verified Customer

Report | Print

Unprofessional dealership. My vehicle is still unregistered after 2 months and dealership still owe me money. Purchased vehicle April 29th No one answer phones are return cal My vehicle is still unregistered after 2 months and dealership still owe me money. Purchased vehicle April 29th No one answer phones are return calls. No manager around when you call are visit location for information. More

by SMOKEYSWANIER Verified Customer Verified Customer

Report | Print

Omg Tineja was great. Really didn’t even take me much time to get the car. Really didn’t even take me much time to get the car. More

by tooreal334 Verified Customer Verified Customer

Report | Print

They claim to care about customer satisfaction but really they do not. I believe there is a breakdown in communication amongst the departments and things could be better. I went to have my vehicle cleaned af they do not. I believe there is a breakdown in communication amongst the departments and things could be better. I went to have my vehicle cleaned after purchasing it. They did a very subpar job. They only vacuumed and washed the outside. Didn’t clean my mirrors or windows and didn’t wipe anything down. But I sat there for at least 30 minutes. I feel like I wasted my time because I absolutely would have a better job of cleaning. More

by j_eallen Verified Customer Verified Customer

Report | Print