Jeff Franke
Jeff Franke at City Automall Ford

Jeff Franke

Chevrolet Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
137 Reviews

Dealership Experience

7 yrs, 1 mo

4.9

137 Reviews

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137 Reviews of Jeff Franke

July 21, 2025

Dealership Rating
Employee Rating

Brian and the team at City Automall made my buying experience top notch. The sales team was knowledgeable and understanding. They also went out of their way to earn my business by doing more for me on More

by cpoage125
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Dau, Brian Schimmel

July 16, 2025

Dealership Rating
Employee Rating

I was 1000% satisfied with my experience at City Automall! Devin did an outstanding job working with me to get me into the vehicle that I felt was right for me and provided exceptional service throu More

by robb82820
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Devin Vogelsong

Jul 19, 2025

City Automall Ford responded

Thank you so much for your positive comments about City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2025

Dealership Rating
Employee Rating

Brian was an AWESOME salesman! ! Ready for us as soon as we got to the lot & explained everything needed to know about our car. The whole team just made our experience so smooth. De More

by Maria Rehm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Brian Schimmel

Jul 17, 2025

City Automall Ford responded

Maria, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

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I am a long distance buyer from Virginia. I was nervous about buying a car without first test driving it and seeing it with my own eyes. Matt made me feel much more at ease by patiently answe More

by jshdvm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly, Matthew Hein

Jul 16, 2025

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 25, 2025

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Employee Rating

Everyone we worked with was great when we were wanting to trade our car in. It was a nice and easy process! More

by reynoldsanna18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 21, 2025

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Employee Rating

We were very happy with our new purchase and how well Matthew answer all our questions. Jeff gave us a great deal. David was great with signing of the papers. Thanks to our city Automall. More

by Burntrav3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Matthew Hein

Jun 26, 2025

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

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Employee Rating

Big thanks to McKade and Jeff for their professionalism and courtesy from the very first call. Would recommend and they have won me as a customer! Thanks again McKade and Jeff ! More

by Mike&Gina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: McKade Kennedy

Jun 11, 2025

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2025

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Zachary and the team did everything possible to get me in the right vehicle. He took time and showed me how to hook my phone up to the car, helped me set up the display. The experience was great and it didn’ More

by dmembury0702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, Blake Byerly

Jun 07, 2025

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We sincerely value your business and look forward to your next visit! .

May 30, 2025

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Employee Rating

Matt and the City Chevy team was truly amazing and accommodating for us. We live 4 hours away and Matt's communication made the process super easy. I'm glad I came to check out this Impala because aft More

by bjyurich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Matthew Hein

Jun 04, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us!

May 29, 2025

Dealership Rating
Employee Rating

Zachary was very friendly and knowledgeable about the Silverado EV I was attempting to purchase from him. Most EV salespeople I've encountered have no clue about the product they are selling and tend to More

by Bobbie S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, David Dau

Jun 03, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

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