Jeff Franke

Everyone we worked with was great when we were wanting to trade our car in. It was a nice and easy process! trade our car in. It was a nice and easy process! More

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We were very happy with our new purchase and how well Matthew answer all our questions. Jeff gave us a great deal. David was great with signing of the papers. Thanks to our city Automall. Matthew answer all our questions. Jeff gave us a great deal. David was great with signing of the papers. Thanks to our city Automall. More

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Big thanks to McKade and Jeff for their professionalism and courtesy from the very first call. Would recommend and they have won me as a customer! Thanks again McKade and Jeff ! and courtesy from the very first call. Would recommend and they have won me as a customer! Thanks again McKade and Jeff ! More

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Zachary and the team did everything possible to get me in the right vehicle. He took time and showed me how to hook my phone up to the car, helped me set up the display. The experience was great and it didn’ the right vehicle. He took time and showed me how to hook my phone up to the car, helped me set up the display. The experience was great and it didn’t take as long to get all the paperwork done. You guys are awesome!! More

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Matt and the City Chevy team was truly amazing and accommodating for us. We live 4 hours away and Matt's communication made the process super easy. I'm glad I came to check out this Impala because aft accommodating for us. We live 4 hours away and Matt's communication made the process super easy. I'm glad I came to check out this Impala because after a test drive I had to take it home! David in financing was also informative and great to work with. Thank you thank you thank you to the City Chevrolet team. I would recommend anyone I know to shop here. More

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Zachary was very friendly and knowledgeable about the Silverado EV I was attempting to purchase from him. Most EV salespeople I've encountered have no clue about the product they are selling and tend to Silverado EV I was attempting to purchase from him. Most EV salespeople I've encountered have no clue about the product they are selling and tend to try to steer me away from an EV. Not sure why, maybe they make more money selling ICEVs? Either way, he was low pressure and was helpful in every step of the process. Jeff Franke was very easy to work with as well and very transparent on all the numbers we were looking at. Overall the experience was very good. These gentlemen come highly recommended. More

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We cannot say enough good things about this dealership. We found the vehicle online and from the first initial call, it has been nothing but an easy transparent sales process. The communication is complete We found the vehicle online and from the first initial call, it has been nothing but an easy transparent sales process. The communication is completely honest and trustworthy. We would highly recommend them to anyone. More

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Matt was absolutely amazing prior to us even arriving to look at our chosen vehicle. He’s a great communicator; Matt narrated and sent videos of the outside and inside of the car, pointing out all of the in look at our chosen vehicle. He’s a great communicator; Matt narrated and sent videos of the outside and inside of the car, pointing out all of the included bells and whistles. We appreciated the information, and consequently drove from Dayton, OH to make the purchase. He’s extremely knowledgeable about all things car-related. David was great to work with in financing our purchase. He was informative about additional available coverages, and didn’t try to push us toward pricier options. Jeff Franke, the manager, did a great job of coordinating the team that worked with us. We had an extremely positive experience with the dealership. More

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The dealership was excellent in how I was treated and demonstrated their extraordinary care for their customers. The vehicle I was interested in buying was out on a loaner program that wasn’t finished ye demonstrated their extraordinary care for their customers. The vehicle I was interested in buying was out on a loaner program that wasn’t finished yet. They pulled a few strings the same day to bring the vehicle in for me to see within 30 minutes and then eventually buy. Matt was excellent in walking through the whole process and was extremely hospitable. He stayed late so that we could finalize the purchase. He was honest and explained what was happening at each step of the purchase. This is now my second purchase at this dealership, and I have enjoyed the care and vehicles from City Chevrolet. More

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Matt was knowledgeable, personable, and very easy to get along with. Had me cracking up laughing the entire time and made the purchase seamless. I wouldn't hesitate to do business with Matt and City in the along with. Had me cracking up laughing the entire time and made the purchase seamless. I wouldn't hesitate to do business with Matt and City in the future. Bravo! More

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