Jeff Jeter

The technicians are staff are courteous and professional. The mechanics go above and beyond to make sure the customer is always satisfied. I have had the best experience with Jim Browne Dodge Jeep of Dade Ci The mechanics go above and beyond to make sure the customer is always satisfied. I have had the best experience with Jim Browne Dodge Jeep of Dade City. More

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I am filing this complaint regarding Dodge of Dade City due to repeated unprofessional conduct, unsafe service practices, and refusal to properly address warranty concerns on my nearly new 2025 Dodge Charg due to repeated unprofessional conduct, unsafe service practices, and refusal to properly address warranty concerns on my nearly new 2025 Dodge Charger EV. The vehicle was purchased with 53 miles and currently has approximately 800 miles. Since purchase, the vehicle has experienced ongoing electrical issues. The dealership has minimized these concerns, stated the behavior is “normal,” and attempted to shift blame to me rather than performing proper diagnostics. I was told that if I bring the vehicle in and they “find nothing,” I would be responsible for paying for a rental vehicle despite the car being under factory warranty. The dealership returned my vehicle with underbody/steering components left unsecured and hanging. When I raised this safety concern, I was told this is “how it comes,” which is false and unacceptable. They also failed to protect the interior during service, leaving dirt from technician shoes inside the vehicle. My vehicle was left outside during rain while in their possession, resulting in water intrusion and potential electrical exposure. The dealership attempted to blame me for this condition rather than taking responsibility for the handling of the vehicle. They refused to honor a tint-related repair by falsely claiming the tint was aftermarket, despite the vehicle being purchased essentially brand new and the tint being installed prior to delivery. When I requested to speak with the General Manager, I was denied access and told to leave by a shop manager. This is now my third attempt to resolve issues with this dealership, and each visit has worsened the situation. I am requesting accountability, proper warranty service by a qualified EV-certified technician, and authorization to have my vehicle serviced at a different Dodge-certified location due to loss of trust in Dodge of Dade City. More

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Great service visit again today. Rear brakes done. I've been here several times and they do quality repair work. Gene is service is always helpful! Rear brakes done. I've been here several times and they do quality repair work. Gene is service is always helpful! More

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After making stops at several local Tampa Jeep dealerships to purchase a new Wrangler it was very apparent this was the correct choice. From the moment Chris Cusker introduced himself and his co dealerships to purchase a new Wrangler it was very apparent this was the correct choice. From the moment Chris Cusker introduced himself and his colleague / other salesman that jumped in to show us Wrangkers to the final paperwork they were all a pleasure to deal with. The professionalism the honestly the clarity and of course the pricing was / is second to none. Thanks again Chris and the whole Jim Browns Chrysler Jeep Dodge. More

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They did awesome job to get my jeep after my wreck and gave good deal for it to im so blessed thank you gave good deal for it to im so blessed thank you More

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Professional staff, no hassle negotiation, willing to go the extra mile to find us the color we wanted. the extra mile to find us the color we wanted. More

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Dale was very helpful finding the right vehicle at the right price! I will use them again and send family/friends their way. right price! I will use them again and send family/friends their way. More

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Chris is a very professional person and cares about his customers. I went in to see if I could trade in a car that I had brought from them and he made it a seamless endeavor. Not only did I get the new Jee customers. I went in to see if I could trade in a car that I had brought from them and he made it a seamless endeavor. Not only did I get the new Jeep I wanted but I was able to trade in my Camaro for a reasonable trade. These guys are awesome. I highly recommend Chris Cusker as a salesperson and the whole staff at this dealership. They get all 10s. More

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Great service department friendly staff and easy to work with got my appointment the very next day with got my appointment the very next day More

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Very Pleasant to work with very friendly straight with you did not push you to buy extra stuff you did not want. you did not push you to buy extra stuff you did not want. More

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