Jeff Lewis | Page 11

They were wonderful no appointment but took my car strait back right away and fixed back right away and fixed More

by PLHURD2000 Verified Customer Verified Customer

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Service was great prompt and professional,service department was very clean and will definitely be using their services again. department was very clean and will definitely be using their services again. More

by otommy22 Verified Customer Verified Customer

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The service manager, Jeff, was way above average in his effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked up and arranged for Champion's driver to pick me up. I did have a concern when paying for the charges when the sales assistant described the reason for the high amount of the charges. She "explained" it by saying that the repair [of my differential] required "9 quarts of oil at $28 per quart" which amounted to the $280+ being charged. After I looked at it more closely, it was obvious that the bill was for 1 quart of oil and the rest was labor and miscellaneous items. More

by TEACHES2A Verified Customer Verified Customer

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Service manager and mechanic were very helpful after I had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. More

by EDDIE.NOE056 Verified Customer Verified Customer

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I called to have my truck serviced so I dropped it off. They said they will get to it when they can.so it was ready the same day.cant get any better than that. They said they will get to it when they can.so it was ready the same day.cant get any better than that. More

by DIRTYSOUTHOFFROAD Verified Customer Verified Customer

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Feel very much that they put a lot of thought in what was best for me to give me the best experience possible. Wait was not bad either. best for me to give me the best experience possible. Wait was not bad either. More

by VICKIROGERS123 Verified Customer Verified Customer

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I needed an oil change, walked in and asked when I could get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out More

by TFLAWSON Verified Customer Verified Customer

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They were very personable and met our wants and needs quickly. I strongly recommend them quickly. I strongly recommend them More

by CHEESEHEAD.1995 Verified Customer Verified Customer

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Tried to buy tires for my truck. Absolutely the worst experience ever. I called on Wednesday, was told the tires I wanted were at the warehouse and should be there Thursday. I got a Absolutely the worst experience ever. I called on Wednesday, was told the tires I wanted were at the warehouse and should be there Thursday. I got a text Thursday saying that “service was complete”. I called an asked if the tires had came in. I was told “no, that means they were ordered”. So, now I’m thinking they will be there Friday… no call. By Monday, I had received two texts and five emails… FIVE! One email had my receipt where I had to pay just to get the tires ordered. Three other emails were surveys asking me to rate the service performed… a bit premature, don’t you think?! Monday morning I still had not heard anything, so I called. I got the worst runaround in my life… I talked to at least five different people, not one knowing anything about my order. After the third call, I asked to speak to the service manager. Of course, he was “not available”. A woman said she would give him the message and he would call me back. After another hour he had not returned my call. This isa no-no for me… to have a dissatisfied customer ask to speak to the manager, and he cannot do his job of even returning a phone call. I called another store, ordered my tires without having to pay a deposit. I will NEVER do business with your dealership/garage again. More

by RDUNCAN1958 Verified Customer Verified Customer

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Good service good communication friendly employees no bad understanding to the point nice and clean understanding to the point nice and clean More

by RANDALLBEGLEY3 Verified Customer Verified Customer

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