Jeff Moyers

A few years ago, the service was so bad, I filed a complaint with the BBB-Chicago. The next day, the Vice-President, Mr. Cuban, was at my door, and he fixed the problem. I tried them again this for c complaint with the BBB-Chicago. The next day, the Vice-President, Mr. Cuban, was at my door, and he fixed the problem. I tried them again this for creation of a key, replacement of some sort of fuse, and a repair on my existing key fob. The couldn't finish the job that day, so I left it over night. I was told they would call when the job was done. The hadn't called by 4:00 p.m, so I called. The service department manager said the car had been ready for hours, and he was indignant because he couldn't get through to me because my phone's Span Blocker was on. Common sense would dictate that he would use HIS OWN PHONE to contact me, but I guess that was too much to expect from a car dealership I have patronized for some 40 years. And when I told this person that they would have to send the shuttle to pick me up, he told me that it was getting late and they might not be able to. But the shuttle suddenly became available when I said I would call Mr. Cuban. The keys were returned to me without the repairs on the original being done, so when I called the next day about that, I spoke to a younger guy who was argumentative and rude, but then when I mentioned the vice-president again, his attitude improved immensely. The courier was sent with the part they hadn't returned and the repair was done on my driveway. Before I left the business with my car the previous night, I complained about the whole thing to a manager named Jeffery Moyers, and he more or less blamed me for not deactivating my spam blocker, reminding customers to shut it off isn't what they do saying most people don't have that anyway. I've always bought my vehicles at Homewood Ford, because I believed in spending my money where I live. At least I used to believe that. I suppose I may have gotten shabby treatment on my visit there because I'm a senior citizen, which a friend suggested. In any event, I'm purchasing a brand new vehicle in 2027. Apparently, Homewood Ford has so much business that they won't miss and old guy like me. Oh, well. Sean Nettle Homewood More

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Typical dishonest dealership. Would not do business with again, very bad service after the sale. Enough said Would not do business with again, very bad service after the sale. Enough said More

by thelen765 Verified Customer Verified Customer

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Typical dishonest dealership. Would not do business with again, very bad service after the sale. Enough said Would not do business with again, very bad service after the sale. Enough said More

by thelen765 Verified Customer Verified Customer

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Shy and Jeffery are some great guys. They definitely help people out and not only is they good in what they do, they make you comfortable and get you in out. They definitely help people out and not only is they good in what they do, they make you comfortable and get you in out. More

by veronicajones1987 Verified Customer Verified Customer

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From the salesperson (Shayan Sheikh) to the Manager Bob and Barbara the Finance Director, all first class with zero pressure. I told them the color I was looking for over the phone along with my 2023 F-150 and Barbara the Finance Director, all first class with zero pressure. I told them the color I was looking for over the phone along with my 2023 F-150 (For Trade-In) and within an hour of arrival had the best deal you could find anywhere. If at all possible, Bob said if you find a better deal, we will beat that. They work hard to get you into the vehicle you want without any sales tactics or persuasion. this is the second F-150 I bought from them in two years and that is why I went back. Before you buy elsewhere, I strongly urge anyone to give them a chance to get what you want. My best friend Joe went over the following month and traded in and was very happy with his purchase. More

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Great car buying experience. Everyone was friendly and helpful. I would recommend Homewood Ford to my friends and family Everyone was friendly and helpful. I would recommend Homewood Ford to my friends and family More

by kathryngulliver13 Verified Customer Verified Customer

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They are by far the best dealership that I have ever dealt with. kind, full of knowledge, no pressure dealt with. kind, full of knowledge, no pressure More

by sphillipos Verified Customer Verified Customer

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All around phenomenal service from each employee I worked with to find my new Bronco. Would recommend to anyone I know to buy their next car from Homewood. Very informative, did not feel pressured, and did n with to find my new Bronco. Would recommend to anyone I know to buy their next car from Homewood. Very informative, did not feel pressured, and did not take long at all to pick up the car with final paper work. Very quick, nice and efficient store all around. More

by ellie3 Verified Customer Verified Customer

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Very well ran organization. With great management and sellers. I will recommend to my friends and family. With great management and sellers. I will recommend to my friends and family. More

by rayfield.johnson Verified Customer Verified Customer

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The staff of Ford of Homewood helped me get the perfect vehicle for my needs. vehicle for my needs. More

by vincecha000 Verified Customer Verified Customer

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