Jeff Smith

Ron is terrific at keeping my 2015 Pilot on the road. He answers my questions clearly and ensures that the problem is accurately identified the first time. Ron communicates promptly and never ducks my ca He answers my questions clearly and ensures that the problem is accurately identified the first time. Ron communicates promptly and never ducks my calls or questions. I have a lot of confidence in Ron, Bob, Jeff and the rest of the fellows in the service department. More

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Andrew was extremely helpful with my new car purchase. He was friendly and did a excellent job at communicating everything that was expected of me to navigate this process smoothly. Working with a male sa He was friendly and did a excellent job at communicating everything that was expected of me to navigate this process smoothly. Working with a male salesperson can sometimes be intimidating and i did NOT feel like that at all. He made me feel extremely comfortable the entire time. I would highly recommend his service to anyone looking to purchase a vehicle. More

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I couldn’t be happier with my experience purchasing my new car from Suburban Honda! From the moment I walked in, the team made the entire process smooth, enjoyable, and stress-free. Special thanks to Ser new car from Suburban Honda! From the moment I walked in, the team made the entire process smooth, enjoyable, and stress-free. Special thanks to Service Consultant Jeffrey Smith, who was incredibly helpful, attentive, and genuinely committed to finding the perfect vehicle for me. Sales Representative Andrew Perkins III was outstanding — patient and knowledgeable. He made sure I never felt rushed and stayed in great communication throughout the entire process. When it came time to handle the financing, Dontae Jackson, the Finance Manager, was fantastic. He explained everything clearly, found me great terms, and made the paperwork painless. The whole team at Suburban Honda worked together seamlessly, and it really showed. They went above and beyond to make sure I drove off in the exact car I wanted, feeling confident and excited about my purchase. If you’re looking for a new Honda and want a dealership that truly cares about their customers, I highly recommend Suburban Honda — and specifically ask for Jeffrey, Andrew, and Dontae. They’re the reason I’ll be coming back for all my future service and purchases! Thank you again to the entire team! More

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EXCELLENT CUSTOMER SERVICE! ! John was very professional, friendly, very knowledgeable, THE BEST!! He helped me turn my current lease to the best deal ever, for my New Honda HR-V ! John was very professional, friendly, very knowledgeable, THE BEST!! He helped me turn my current lease to the best deal ever, for my New Honda HR-V, that fitted me financially perfectly!! Highly recommend!! A Huge THANK-YOU! Love my Honda!! More

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Sales Rep. John Butler provided us Wonderful service to our satisfaction. Thank you so much for your help. John Butler provided us Wonderful service to our satisfaction. Thank you so much for your help. More

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The dealership Service Dept is great. Sales Dept .... (professionalism needs polishing up. However, I have a favorite rep: Josh Rice. I'd give six stars if I could. Sales Dept .... (professionalism needs polishing up. However, I have a favorite rep: Josh Rice. I'd give six stars if I could. More

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I was hoping that this dealership would be better than Page Honda, but it wasn't. The initial service advisor, Jeff, never got back to me, and then Bob Spurgeon contacted me after I cancelled my appointme Page Honda, but it wasn't. The initial service advisor, Jeff, never got back to me, and then Bob Spurgeon contacted me after I cancelled my appointment. He left me a message, but did not return my two voice messages thereafter. I then sent him a message via email, and he finally stated that he was unable to match any Page Honda coupons. I would not buy a Honda vehicle ever again, as I don't trust the dealership to refrain from performing unnecessary tests to keep them profitable. More

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Suburban Honda provides friendly service as well as honest, no xx salesmen. I have never had a service issue that wasn’t proactively resolved. honest, no xx salesmen. I have never had a service issue that wasn’t proactively resolved. More

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I had purchased my Honda CR-V Hybrid from Suburban in Oct ‘23. I came back in Jan ‘24, & spoke with Svc mgr Jeff Smith, who was Extremely Helpful & Informative in answering a bundle of questions I had for h ‘23. I came back in Jan ‘24, & spoke with Svc mgr Jeff Smith, who was Extremely Helpful & Informative in answering a bundle of questions I had for him, & I drove away Completely Satisfied. So, on Wed 5/29/24, I drove in again, & asked for Jeff, so he could set up my 1st oil, filter & tire rotation (7,400mi). Jeff was off that day, but Brenden Miller was there, and checked to see the wait time for today. He returned & told me 1hr 10min, so I left my CR-V, and after 25min, Brenden announced that my car was ready! Brenden was the perfect “fill-in” for Jeff Smith, Both having excellent Customer Service Skills! My newest opinion of Suburban Honda is that “Every employee here should be teaching Customer Service Skills to Honda USA Corporate Staff! Suburban is the BEST!!…. More

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Coming here for 22 years and never disappointed. Amazing service and sales staff very friendly, helpful and knowledgeable Amazing service and sales staff very friendly, helpful and knowledgeable More

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