Jeff Youkhana | Page 6

Everything went smoothly they did not waste my time. They have me a deal and no pressure. They have me a deal and no pressure. More

by TEACHBERNAL Verified Customer Verified Customer

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The staff was very accommodating to our needs and made our purchase seem less. From the time we walked into the door to the time we left we were made to feel like family our purchase seem less. From the time we walked into the door to the time we left we were made to feel like family More

by MCAT125 Verified Customer Verified Customer

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Go else where, they add LoJack to every car prior to selling and force the LoJack into the sale. After agreeing to a better price, I accepted and it didn’t work. Spent the next week trying to figure it selling and force the LoJack into the sale. After agreeing to a better price, I accepted and it didn’t work. Spent the next week trying to figure it out. Hours of calls with spire on who advised me to take it back to the dealer. Upon dealer inspection at stated they didn’t know what was wrong. So neither spireon nor dealer yet it was paid for. Horrible. After a weeks worth of overwhelming back and forth I was explaining to Chung Kang the situation and how I didn’t want it in the first place; his response was that I could always go somewhere else and not buy their vehicle. Unbelievable. Way to make a customer want to return. I don’t u ser stand how they have this guy as a “sales manager.” That pretty much sums up the experience at this place. Others were helpful like Jeff Youkhana and Bob from service but unfortunately Chung took the win for allowing the worst experience. More

by Juan Verified Customer Verified Customer

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This dealership is very organized. They communicate well about when a new vehicle will arrive and be available for pickup. The reservation process was simple. Kevin Hanson was my conta They communicate well about when a new vehicle will arrive and be available for pickup. The reservation process was simple. Kevin Hanson was my contact in Sales and he was terrific! He knew all the features of my new vehicle and showed me how to operate them. Jeff Youkhana in finance couldn't have been nicer, more knowledgeable and was just so straightforward and easy to deal with. I really enjoyed my time with him because we talked about so many great things that had nothing to do with buying a new car! Very interesting and intelligent man! Too bad we live so far apart. I could definitely see this guy as a good friend! My whole experience with Schaumburg Honda was awesome. I can definitely recommend Schaumburg Honda for your next Honda purchase! I never got the chance to meet Penny, but she facilitated everything between Kevin and myself and gave me all the information I needed before the purchase. Nice job Penny! More

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I searched quite a bit on li e to find a Honda Pilot I wanted. My local dealer had very limited supply and a long wait to get a new one with no real ability to order a specific vehicle. I found one at Sch wanted. My local dealer had very limited supply and a long wait to get a new one with no real ability to order a specific vehicle. I found one at Schaumburg Honda, reserved it with a small downpayment and the rest was easy. Kevin called me as soon as the vehicle arrived. My wife and I drove to Schaumburg Honda, she drove home and after being at Schaumburg Honda less than 2 hours, I drove home with my new Honda Pilot. The whole experience was easy! More

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I had super experience buying my first car in the US. Worked with Erick Merlo throughout my purchase cycle and I was able to get car of my choice with seamless processing. It was virtually same day purch Worked with Erick Merlo throughout my purchase cycle and I was able to get car of my choice with seamless processing. It was virtually same day purchase and happy with the dealer and Erick’s professional services including after sales support which most other dealers may not respond with same passion as during sales cycle. More

by Dev Verified Customer Verified Customer

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We had great service at Schaumburg Honda. Pat helped us get a vehicle we love. Pat helped us get a vehicle we love. More

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Kind and quick service with great people skills made the process a breeze! Thanks Carlos, Jeff, and the Greg Brady look-alike! process a breeze! Thanks Carlos, Jeff, and the Greg Brady look-alike! More

by Neener9 Verified Customer Verified Customer

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I had a great experience at Schaumburg Honda. The process went every smooth and Matt, Mike, Carlos, and Jeff were very helpful and made the whole thing stress free witch I liked very much. Than The process went every smooth and Matt, Mike, Carlos, and Jeff were very helpful and made the whole thing stress free witch I liked very much. Thank you for everything!! More

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Overall, our experience is superb and our dealer Hassan was very accommodating and the best dealer we talked to in cook county. was very accommodating and the best dealer we talked to in cook county. More

by JERICMMONTON Verified Customer Verified Customer

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