Jefry Rodriguez | Page 54

Jeff, is very attentive and, always kind when I called him. He gets the job Job done. Lovely customer service him. He gets the job Job done. Lovely customer service More

by LAINETORIA Verified Customer Verified Customer

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The service department is overloaded with business and wait times to get in and then get service is significant. I appreciate having a loaner while I waited for my car as it is the only car I have. I h wait times to get in and then get service is significant. I appreciate having a loaner while I waited for my car as it is the only car I have. I had three service items: 20K service, check engine light, and driver rear tire losing air. The first two items were completed. The tire issue was not. I was told nothing was wrong with the tire and that they filled it an extra two lbs to be sure I'd have enough air to drive my car back to TX. Now why would they do that if NOTHING was wrong. Since I've had my car back, the tire continues to lose air. I've had this problem since I acquired the car. No one at the TX or the FL Porsche service locations has fixed my issue. The standard tests of spraying water on the tire and checking the valve stem isn't diagnosing the issue. Could it be a bad rim? Could it be something else? I don't know WHAT it is, but I keep losing air and your service team didn't find the issue....even after I explained to my service person that this has been happening for three years now. Since the first two tests didn't find it, then the team needed to look deeper. I think they didn't because they are overworked and needed to get my job done and move along to the next item. I will continue to fill with air so that I can get back to TX and then I'll take it back to a Porsche service center there and insist that they figure out what the heck is going on. I am just disappointed that the Champion Team could not or would not dig deeper to solve my issue. More

by DEBRANORMINGTON Verified Customer Verified Customer

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At first the dealer told me I needed to take the car to a collision center at my own cost. This was the second time my 2 year old leased car's rear view window came undone. I insisted that this should be the collision center at my own cost. This was the second time my 2 year old leased car's rear view window came undone. I insisted that this should be their problem not mine and finally they said they would pick the car up and fix it at no cost. The entire mounting needed to be replaced (which they should have done the first time). I was not happy that the initial phone call was not handled properly. More

by jamiefmarcus Verified Customer Verified Customer

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The dealership was very clean and the facilities were excellent. The staff was friendly and helpful. Jeff was great and took care of everything expeditiously. excellent. The staff was friendly and helpful. Jeff was great and took care of everything expeditiously. More

by JKJJOHN Verified Customer Verified Customer

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Cindy, Jefry, Juan, and everyone else in the service department are fantastic, right down to the cashiers!!! James in sales is also wonderful. He is always there for anything we need. We were with Br department are fantastic, right down to the cashiers!!! James in sales is also wonderful. He is always there for anything we need. We were with Braman Porsche wpb for 18 years, after coming to Champion, we will never go back. Looking forward to all of the years to come with Champion!!! More

by SM Verified Customer Verified Customer

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Use a friendly organized did the job correctly. The service agent was helpful. Call came back claim The service agent was helpful. Call came back claim More

by bob.goldberg.md Verified Customer Verified Customer

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Jeffrey not only explained the process but was precise in the outcome. Kudos to the entire team the outcome. Kudos to the entire team More

by MIAMILAKESREALTOR1 Verified Customer Verified Customer

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Jefry provided great service and had my car ready ahead of schedule. The whole service experience was excellent. of schedule. The whole service experience was excellent. More

by diazfed Verified Customer Verified Customer

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Mark Chue and the staff at Champion Porsche are unprecedented. Phenomenal experience from start to finish. I’ve purchased a multitude of vehicles from all dealers in south Florida and throughout th unprecedented. Phenomenal experience from start to finish. I’ve purchased a multitude of vehicles from all dealers in south Florida and throughout the country. Champion is top notch in experience and service. Highly recommended, this will be one of my life long dealer relations I will have I recommend everyone to do the same. More

by Eddie G Verified Customer Verified Customer

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