
Dealership Experience
3 yrs, 3 mos
Industry Experience
8 yrs, 9 mos
Languages Spoken
English
Mandarin
28 Reviews
Write a Review28 Reviews of Jen Bi
April 20, 2025
Audi Livermore is truly top-notch! I recently purchased my new SUV here, and the entire process was smooth and enjoyable. Jen, my sales representative, was outstanding. She consiste I recently purchased my new SUV here, and the entire process was smooth and enjoyable. Jen, my sales representative, was outstanding. She consistently put herself in my shoes, ensuring everything was well-organized and working hard to secure the best deal. What I appreciated most was her approach—she presented all available options clearly, without being pushy or creating any pressure. She genuinely made the experience pleasant from start to finish. Louis, the sales manager, was equally impressive. He was transparent throughout the process and aimed to find a price that satisfied both parties. Working with him was a breeze, and I loved that there was no need for tedious back-and-forth negotiations, which is often the most frustrating part of buying a car. Overall, I highly recommend Audi Livermore to anyone considering an Audi. Jen and Louis will for sure give the best in class experience and get what you want. More
March 01, 2025
We had a great experience leasing our car. Jen located the car I wanted within a few hours, picked it up and delivered it in the same day! Very smooth and painless. Jen located the car I wanted within a few hours, picked it up and delivered it in the same day! Very smooth and painless. More
Other Employees Tagged: Louis Garcia
January 06, 2025
What I appreciated most about Audi Livermore was the complete lack of sales pressure throughout the entire process. I had the opportunity to speak with both the sales manager and finance manager, and at complete lack of sales pressure throughout the entire process. I had the opportunity to speak with both the sales manager and finance manager, and at no point did I feel pushed into purchasing something I didn’t want. My salesperson, Jen, was exceptional—honest, responsive, and truly dedicated to keeping her word. It’s rare to find such integrity in a sales experience. I would highly recommend Audi Livermore, and especially Jen, to any of my friends. More
Other Employees Tagged: Zamir Amin, Louis Garcia
December 13, 2024
Jen is very knowledgeable about all the Audi car's features and a great listener. She quickly learns what is important to you and your priorities. Her follow up and attention to detail is excellent. features and a great listener. She quickly learns what is important to you and your priorities. Her follow up and attention to detail is excellent. She made the overall buying experience wonderful - one of the best I've ever had. When you go to Audi Livermore ask for Jen! More
December 12, 2024
The experience was great. Jen and her manager Louis were great! We didn't want to waste time driving around looking for the car we wanted at the price that made sense, Jen was Jen and her manager Louis were great! We didn't want to waste time driving around looking for the car we wanted at the price that made sense, Jen was able to find us a Q5 that had all the things we wanted at a price that was better then I expected. Louis helped find the car and when it was sold from under us, he was able to find a replacement that actually cost more, but sold it to us at the original negotiated price. The finance manager, Carlos came up with several tempting options, but since we already had a load in place we went with it. After the sale we needed some information on the sale, and even though Jen, Carlos, and Louis were off for the day, Zamir jumped in and helped us get a copy of the paperwork we needed. Overall everyone at the dealership were great to work with! More
Other Employees Tagged: Zamir Amin
November 12, 2024
Everyone I met there was helpful and professional and patient. And they offered a very good price in the end. I highly recommend Audi Livermore for anyone who is considering purchasing Audi. patient. And they offered a very good price in the end. I highly recommend Audi Livermore for anyone who is considering purchasing Audi. More
Other Employees Tagged: Nick Yoritate
November 08, 2024
Livermore Audi handled my deal with professionalism and smoothness. I highly recommend, to include Jen. smoothness. I highly recommend, to include Jen. More
Other Employees Tagged: James DaSilva, Gavin Terronez , Adrees Sharza
October 23, 2024
The dealership was very professional, and they provided a seamless operation when it comes to delivering my car to my house. From the person that I worked with to following me all the way home to deliver my seamless operation when it comes to delivering my car to my house. From the person that I worked with to following me all the way home to deliver my car, to the Shell process, to the DMV process, it all worked out really well. More
October 17, 2024
Great experience with Audi Livermore. I’ve bought multiple cars through the dealership and always appreciate their focus on customer satisfaction! I’ve bought multiple cars through the dealership and always appreciate their focus on customer satisfaction! More
Other Employees Tagged: Josh Choy, Nancy Frasula, Jason Yang, Gavin Terronez , Adrees Sharza
June 27, 2024
Everyone was super helpful. This was the 3rd car we have bought from Audi and we will visit again! This was the 3rd car we have bought from Audi and we will visit again! More
Other Employees Tagged: Jason Yang


