Jen Bi

Jen was amazing! ! I called her and she was helpful and kind. The entire team was amazing. They made the whole process painless, fast and enjoyable. I would drive to L ! I called her and she was helpful and kind. The entire team was amazing. They made the whole process painless, fast and enjoyable. I would drive to Livermore again for my next Audi, it was more than worth it. More

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Jen is very knowledgeable, she kindly answered our concerns and presented valuable advice. It's very pleasant experience of purchasing with her. Recommended her to my friends visiting Livermore Audi. concerns and presented valuable advice. It's very pleasant experience of purchasing with her. Recommended her to my friends visiting Livermore Audi. More

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She made a great job, She was very reliable and supported me throughout the entire purchasing process. Helpful! me throughout the entire purchasing process. Helpful! More

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Nancy is fabulous to work with. She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken car She is fast, efficient, and most importantly very customer oriented, friendly and smiling. She has helped me getting my Audi's serviced and taken care off for over 10 years now and she has never let me down. She is a most valuable asset to the Livermore Audi dealership and a reason why I keep coming back. Take good care of her ! More

by VANWONTERGHEM1 Verified Customer Verified Customer

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Audi Livermore is truly top-notch! I recently purchased my new SUV here, and the entire process was smooth and enjoyable. Jen, my sales representative, was outstanding. She consiste I recently purchased my new SUV here, and the entire process was smooth and enjoyable. Jen, my sales representative, was outstanding. She consistently put herself in my shoes, ensuring everything was well-organized and working hard to secure the best deal. What I appreciated most was her approach—she presented all available options clearly, without being pushy or creating any pressure. She genuinely made the experience pleasant from start to finish. Louis, the sales manager, was equally impressive. He was transparent throughout the process and aimed to find a price that satisfied both parties. Working with him was a breeze, and I loved that there was no need for tedious back-and-forth negotiations, which is often the most frustrating part of buying a car. Overall, I highly recommend Audi Livermore to anyone considering an Audi. Jen and Louis will for sure give the best in class experience and get what you want. More

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We had a great experience leasing our car. Jen located the car I wanted within a few hours, picked it up and delivered it in the same day! Very smooth and painless. Jen located the car I wanted within a few hours, picked it up and delivered it in the same day! Very smooth and painless. More

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What I appreciated most about Audi Livermore was the complete lack of sales pressure throughout the entire process. I had the opportunity to speak with both the sales manager and finance manager, and at complete lack of sales pressure throughout the entire process. I had the opportunity to speak with both the sales manager and finance manager, and at no point did I feel pushed into purchasing something I didn’t want. My salesperson, Jen, was exceptional—honest, responsive, and truly dedicated to keeping her word. It’s rare to find such integrity in a sales experience. I would highly recommend Audi Livermore, and especially Jen, to any of my friends. More

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Jen is very knowledgeable about all the Audi car's features and a great listener. She quickly learns what is important to you and your priorities. Her follow up and attention to detail is excellent. features and a great listener. She quickly learns what is important to you and your priorities. Her follow up and attention to detail is excellent. She made the overall buying experience wonderful - one of the best I've ever had. When you go to Audi Livermore ask for Jen! More

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The experience was great. Jen and her manager Louis were great! We didn't want to waste time driving around looking for the car we wanted at the price that made sense, Jen was Jen and her manager Louis were great! We didn't want to waste time driving around looking for the car we wanted at the price that made sense, Jen was able to find us a Q5 that had all the things we wanted at a price that was better then I expected. Louis helped find the car and when it was sold from under us, he was able to find a replacement that actually cost more, but sold it to us at the original negotiated price. The finance manager, Carlos came up with several tempting options, but since we already had a load in place we went with it. After the sale we needed some information on the sale, and even though Jen, Carlos, and Louis were off for the day, Zamir jumped in and helped us get a copy of the paperwork we needed. Overall everyone at the dealership were great to work with! More

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Everyone I met there was helpful and professional and patient. And they offered a very good price in the end. I highly recommend Audi Livermore for anyone who is considering purchasing Audi. patient. And they offered a very good price in the end. I highly recommend Audi Livermore for anyone who is considering purchasing Audi. More

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