Jen Overturf Bronner | Page 16
Internet Sales Manager
Overturf Volkswagen
1016 West Columbia Dr.
Kennewick, WA 99336
Dealership Experience
15 yrs, 5 mos
Industry Experience
15 yrs, 5 mos
183 Reviews
Write a Review183 Reviews of Jen Overturf Bronner
September 09, 2020
Very professional and welcoming dealer ! They got me the exact car I needed and helped with all my questions and needs, Bryon was really helpful and good to work with, got a great price and they had my car exact car I needed and helped with all my questions and needs, Bryon was really helpful and good to work with, got a great price and they had my car looking really nice when I picked her up. Thanks overturf!!! More
Other Employees Tagged: Bill Keough , Tom Hunter, Byron Nine, Larry Riggs, Marvin Salmeron, Brad Stewart, Doyle Turner, Frank Valle
July 31, 2020
I would like to thank Frank’s Valle and the entire Overturf crew for our new car! If you’re looking for a vehicle, these are the people to work with! Frank was great to work with but he is an even Overturf crew for our new car! If you’re looking for a vehicle, these are the people to work with! Frank was great to work with but he is an even better person. He truly cares about the customer and puts their needs in front of his own agenda. Multiple times, he had a day off but came into the dealership to take cake of me and my wife’s questions. He is always willing to go above and beyond expectations and I wouldn’t recommend anyone else. Overturf didn’t have the exact car we were looking for but Frank was able to organize a dealer trade with a dealership in Seattle. As soon as I said that I wanted the vehicle, a couple of Overturf employees DROVE to Seattle that night to pick it up. This was all a surprise for my wife and the whole team made this so special for us. Without me asking, they tied balloons to the vehicle and recorded her reaction when she saw it! This was TRULY a personal car shopping experience and I 100% recommend buying from Overturf. Thank you to Overturf and ESPECIALLY Frank Valle for selflessly helping us find our dream car! Much love, Isaiah Ojeda More
Other Employees Tagged: Larry Lambert , Don Baer, Rob Johnson, Frank Valle
July 29, 2020
Frank was very helpful in finding our dream car! He was knowledgeable about all the features and kind throughout the whole process! We can’t recommend him enough for having a positive car buying experience knowledgeable about all the features and kind throughout the whole process! We can’t recommend him enough for having a positive car buying experience! More
Other Employees Tagged: Frank Valle
July 14, 2020
Excellent first time experience I initially communicated with Brad before visiting the dealership, but since he was out that day he told me to talk with Frank. This was my first tim I initially communicated with Brad before visiting the dealership, but since he was out that day he told me to talk with Frank. This was my first time at a dealership and I could not be happier with the customer service. Frank was very friendly and put me at ease and was very knowledgeable about the car. The test drive was an awesome experience and he spent a lot of time with me going over every single detail of the car and the infotainment system. The experience here with Frank and all of the staff I talked to was great. I would highly recommend anyone looking for a car to come visit here. Thanks! More
Other Employees Tagged: Mark Neely , Don Baer, Brad Stewart, Frank Valle
June 27, 2020
Woah. Buying my first BRAND new car was a tough decision, and I didn’t even know it was possible. Brad is not your typical car salesman that only sees the commission check. Rather, he was authentic and hones and I didn’t even know it was possible. Brad is not your typical car salesman that only sees the commission check. Rather, he was authentic and honest. My wife and I went to look at some vehicles, and I mean only look. The thing that stood out to me was that Brad never pressured us into running credit when we said we were just looking, which is something we have had issues with other dealerships (Toyota etc) and he spent numerous hours every day with us over a 3 day period before we decided to actually run credit. The entire time it wasn’t just about the cars we were interested in, and it was refreshing to be able to talk about other things like family, hobbies and such. For a majority of the time it felt like he was an old friend and we were just catching up. When it came time to make a decision, he went over every option with us so we knew exactly what we wanted to do, and he helped us make the best decision that was right for us. This has been by far the best experience I’ve had at any place of business, not just car dealership. Thanks to Brad and his friendship, honesty, and efficiency I’m now in a new car I love, and I’ve made a friend for life who I will be sending as many referrals as possible to. More
Other Employees Tagged: Don Baer, Brad Stewart
June 12, 2020
EVERYONE WAS HELPFUL AND VERY KNOWLEDGEABLE.. I had a good experience buying a car from Overturf..Good people !!!Both of the employees I dealt with were friendly and very knowledgeable..I will rec I had a good experience buying a car from Overturf..Good people !!!Both of the employees I dealt with were friendly and very knowledgeable..I will recommend this dealership to my friends and family..Thanks again..Love the car More
Other Employees Tagged: Brad Stewart
June 10, 2020
Buying experience was great with Frank, Don, and Jen. Most of the deal was done via e-mail and text. Vehicle was ready to test drive when I got there and Frank showed another vehicle that would fit my ne Most of the deal was done via e-mail and text. Vehicle was ready to test drive when I got there and Frank showed another vehicle that would fit my needs but understood that I wanted to stay within my budget. Once they evaluated my trade-in, they gave me additional money for it. Frank walked me through two financing options to get me the best price for my new car. Jen made the financing options easy to understand and all options were clear with no pressure to add. Best car buying experience to date and will use Overturf for future purchases. More
Other Employees Tagged: Don Baer, Frank Valle
May 14, 2020
Five Stars Larry Riggs was knowledgeable, responsive, and positive. He made our experience easy and efficient. Without hesitation, we would work with him again Larry Riggs was knowledgeable, responsive, and positive. He made our experience easy and efficient. Without hesitation, we would work with him again. It was a pleasure to work with Larry. We had a similar experience with Jen Bronner and would be glad to work with her again. Best regards, Michael McIntyre More
Other Employees Tagged: Larry Riggs
May 13, 2020
fun and fast Larry made the car buying not only fun but super easy. He answered all of my questions and helped me get the car that I wanted. Even through this pand Larry made the car buying not only fun but super easy. He answered all of my questions and helped me get the car that I wanted. Even through this pandemic that was going on larry helped me get my car. Talking only through email text and phone call all my questions were answered and getting in to scedule my test drive was easy. He is a fun and helpful sales guy and will make your car buying exsperiance so much fun. More
Other Employees Tagged: Larry Riggs
May 11, 2020
Frank worked with me during these trying Covid-19 times. I was able to make an offer via text. Schedule a time to see/drive the car and take it home the same day. Financing was easy and they offered great r I was able to make an offer via text. Schedule a time to see/drive the car and take it home the same day. Financing was easy and they offered great rates! More
Other Employees Tagged: Frank Valle

