Jena Porter
Jena Porter at Genesis of Palm Springs

Jena Porter

Service Advisor

Genesis of Palm Springs

4057 E Palm Canyon Dr.
Palm Springs, CA 92264

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3 Reviews

Jena Porter brings warmth, curiosity, and a genuine interest in people to her role, making every client interaction feel personal and valued. She thrives on connecting with new clients and helping navigate their unique needs, always ready to tackle new challenges with care and professionalism. Her dedication to customer service was recognized when she earned Service Advisor of the Year, an achievement that took her all the way to Korea. Driven by the belief that "this too shall pass," Jena approaches every day with resilience and grace. Outside of work, she’s a proud mother of two and shares her home with a lively mix of cats and a dog.

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3 Reviews

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3 Reviews of Jena Porter

March 26, 2026

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The Service Manager was excellent. She’s a true professional. Everything was finished quickly and the dealership was first class More

by Guy
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Recommend Dealer
Yes
Mar 27, 2026

Genesis of Palm Springs responded

Thank you, Guy, for your kind feedback. We’re delighted to hear that our service team provided a professional and efficient experience, and that everything was completed quickly. Delivering first-class service is always our goal, and we truly appreciate your support. We look forward to assisting you again at Genesis of Palm Springs in the future.

March 20, 2026

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Professional, knowledgeable, and prompt. Always addresses your concerns with a smile and never leaves you stranded. Jena is the epitome of a consummate professional! She, and the staff is More

by Konafied
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Workmanship
Service Time
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Recommend Dealer
Yes
Mar 27, 2026

Genesis of Palm Springs responded

Thank you for your continued trust in Genesis of Palm Springs. We’re delighted to hear that you consistently experience professional, knowledgeable, and prompt service from our team. It’s especially rewarding to know that Jena’s dedication, professionalism, and genuine care play such an important role in your decision to return. Providing a dependable, luxury Genesis experience that keeps our clients confident and supported is always our goal. We truly appreciate your loyalty and look forward to assisting you again in the future!

January 31, 2026

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My service advisor was fabulous. I don’t think I have ever had better service in my decades of car ownership. More

by Jim
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Genesis of Palm Springs responded

Thank you, Jim, for the incredible feedback. We’re thrilled to hear your service advisor delivered the best service you’ve experienced in your years of car ownership. At Genesis of Palm Springs, we’re committed to exceptional, client-focused service, and we truly appreciate you taking the time to share your experience!

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