Jennifer Barnum

Always accommodating. Always helpful. We appreciate the attention to detail in the service department. Thank you Always helpful. We appreciate the attention to detail in the service department. Thank you More

by Rcc Verified Customer Verified Customer

Report | Print

I am very dissatisfied with the service of late with my truck. I was charged $22 of an environmental fee of which I had no fluids and no tires looked at changed or replaced. All I had was a $12 plastic pie truck. I was charged $22 of an environmental fee of which I had no fluids and no tires looked at changed or replaced. All I had was a $12 plastic piece installed on my ram box locking system on my ram box. when I asked the young man who took my money to pay for this what it was for he couldn’t explain it. All he said is it something that y’all do and you do it to everyone and he just can’t explain it, but it is a charge that’s on our ticket. I bought my vehicles from the North Pekin store and as far as I’m concerned, I’m gonna start looking for another Dodge dealer that’s in the area that can maybe take over my vehicles maintenance.. More

by dalequickle Verified Customer Verified Customer

Report | Print

They take care of the customer are pleasant do a good job i would go back i would go back More

by melam617 Verified Customer Verified Customer

Report | Print

I absolutely loved my salesman Clayton, and the service department Jen was courteous and professional department Jen was courteous and professional More

by Bannisterrobin Verified Customer Verified Customer

Report | Print

Clean environment, friendly staff, nice waiting room. Showed up for the express lane without an appointment and was done within an hour. Showed up for the express lane without an appointment and was done within an hour. More

by grantmpeters Verified Customer Verified Customer

Report | Print

Appreciate the friendly staff at the service desk sign in. Gal was very helpful! Thanks in. Gal was very helpful! Thanks More

by Robin Verified Customer Verified Customer

Report | Print

Local jeep dealer friendly and convenient. Easy process in and out and a car wash too Easy process in and out and a car wash too More

by kgreb64 Verified Customer Verified Customer

Report | Print

No appointment but got oil change and tire rotation really quick. Great service, great to work with. really quick. Great service, great to work with. More

by nytmovz2 Verified Customer Verified Customer

Report | Print

My truck was in 3 different times due to issues with body damage caused at the dealer ship. They replaced throttle body, map sensor and 1 plug I had issues with. When I originally drop it off I asked them to damage caused at the dealer ship. They replaced throttle body, map sensor and 1 plug I had issues with. When I originally drop it off I asked them to rotate my tires in addition to the other work. They called, said truck was ready for pick up I go and inspect and noticed my tires weren’t rotated went in and asked about it. We discussed the tires and decided they would do it when in for the damage.So we scheduled it dropped it off. Again they called said truck was ready went to pick it up and noticed tires still not rotated. I go back inside again we decide it will done when the new running boards came in. I use my truck a lot so I couldn’t leave it. The running boards are in so we scheduled it went in and waited left when done got home tires not rotated. They did in the beginning offer a refund but I wanted my tires rotated so I said. Now would I recommend them to family and friends, absolutely they have always done great work. My point is always follow up and if something isn’t right fix it then don’t wait. Seems there was a lot of miscommunication on both side. I do recommend Uftring in Pekin, the do great plus I have purchased a few automobiles from them as well. More

Report | Print

Always very easy to get into the service bays. Work was done amazingly quick and my wait was minimal. Work was done amazingly quick and my wait was minimal. More

by CR_RASMUSSEN55 Verified Customer Verified Customer

Report | Print