
Jennifer Barnum
Assistant Service Advisor
Uftring Chrysler Dodge Jeep Ram
140 Radio City Dr
Pekin, IL 61554
45 Reviews
Write a Review45 Reviews of Jennifer Barnum
July 22, 2025
Always very easy to get into the service bays. Work was done amazingly quick and my wait was minimal. Work was done amazingly quick and my wait was minimal. More
Other Employees Tagged: Tim Ridgeway
July 14, 2025
Have had our 209 Nissan Altima into this dealership numerous times since it was purchased with an extended warranty.. Two times this year there have been problems. Several months ago it was in an The p numerous times since it was purchased with an extended warranty.. Two times this year there have been problems. Several months ago it was in an The power steering rack was replaced. Also during that same time period the serpentine belt was replaced twice as well as the power steering pump. After the power steering pump was replaced leaked power steering fluid on my mom's concrete driveway. It was on a Friday night that I discovered this & thought it was transmission fluid. Both Uftring Chrysler Dodge Jeep & Uftring Nissan refused to look at it on Saturday. So, I drove to Uftring Nissan. At first they refused to look at it. I told them i wanted transmission looked at because I was afraid to drive it over the weekend. Showed the technician the picture of fluid on driveway. I also explained it had just had 3200 worth of warranty work done at Uftring Chrysler Dodge Jeep & I shouldn't be having problems like this, wanted problem checked that day to make sure i wasn't running a major component like transmission or power steering pump. They did agee to check it. After checking it they said fitting on power steering pump was leaking. They topped off power steeringfluid. And said to take back to Uftring Chrysler Dodge Jeep for repairs. Gave a printout of problem.Took back to Uftring Chrysler Dodge Jeep & repaired fitting. Got car back & was making noise when turning steering wheel. We're told "it's air in the system. It'll work itself out in a couple weeks". However it never did. Not long ago had an oil change done where they did an inspection. During the inspection they noted that cv axel needed replaced. Which I was told should have been discovered during the rack replacement you had done. The a/c wasn't working. Setup appointment with Uftring Chrysler Dodge Jeep to bring car in 7/3/25. This time we were given a rental/loaner for the week it was being worked on. Last time we were without transportation for three weeks while it was in for repairs. Which severely inconvenienced us. So, the cv axel & a/c compressor were replaced..under warranty. However, i was told by Brandon Garcia we need struts. Which we put front struts on last July. Took it somewhere else and they did another free inspection. Checked it out & said it DOESN'T need struts. Also was told the whining is from power steering needing to be bled. More
Other Employees Tagged: Bryan Thigpen, Dave Walker, Brandon Garcia , Ian Lott
July 12, 2025
I appreciate the staff and technicians that take care of our needs as customers.excellent customer service,thank you! our needs as customers.excellent customer service,thank you! More
Other Employees Tagged: Bryan Thigpen, Brandon Garcia, Rob Swearingian, Tim Ridgeway, Zander Royer
June 02, 2025
Very friendly, efficient, and helpful. Great great great great great great great great great great Great great great great great great great great great great More
Other Employees Tagged: Bryan Thigpen, Dave Walker, Brandon Garcia, Hunter Beasley, Tim Ridgeway
May 16, 2025
Staff is prompt, personable and informative! Highly recommend this team. Have always had quality service- Thank You! Highly recommend this team. Have always had quality service- Thank You! More
Other Employees Tagged: Bryan Thigpen, Dave Walker, Brandon Garcia, Hunter Beasley, Tim Ridgeway
May 03, 2025
Do a good job and get your car back to you without a long wait wait More
Other Employees Tagged: Bryan Thigpen, Dave Walker, Brandon Garcia, Hunter Beasley, Tim Ridgeway
April 11, 2025
Always a great experience when I stop for an oil change. Friendly people and a nice customer lounge area to wait in. The general manager even stopped to speak to me about my experience. Friendly people and a nice customer lounge area to wait in. The general manager even stopped to speak to me about my experience. More
April 09, 2025
Very nice people and they took great care of me and had great prices for the customer great prices for the customer More
Other Employees Tagged: Bryan Thigpen, Dave Walker, Brandon Garcia, Hunter Beasley, Tim Ridgeway
April 03, 2025
I am 3 time buyer from this dealer, and have always had outstanding care and attention shown to me when I bring my car in for service or repairs. The staff at Uftring Motors is second to none. outstanding care and attention shown to me when I bring my car in for service or repairs. The staff at Uftring Motors is second to none. More
Other Employees Tagged: Brandon Garcia





