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Jennifer Gibbs

Overview Reviews (109)

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Jennifer Gibbs

Jennifer Gibbs | Page 2

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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109 Reviews

Overview Reviews (109)

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109 Reviews

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109 Reviews of Jennifer Gibbs

November 22, 2023

Dealership Rating

Employee Rating

Really good service and knowledgeable. I like hawk Chevrolet over the other dealers The service department knows what they are doing I like hawk Chevrolet over the other dealers The service department knows what they are doing More

by Moralesgdiego83

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs

Nov 25, 2023 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

November 22, 2023

Dealership Rating

Employee Rating

The service is good but the only comment I would have is that they need to do a better job of getting you out the door much faster when it comes to oil changes. I will say that they do check under the hood that they need to do a better job of getting you out the door much faster when it comes to oil changes. I will say that they do check under the hood for anything that may need attention without being pushy. More

by JIMN720

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 25, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 22, 2023

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Employee Rating

Good dealer to work with every thing went easy. Would buy car from them again. Would buy car from them again. More

by PH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zac Bennett, Gary Calisti, Angus Chu, Daniel Diaz, Chris Mullin, Hector Ortiz, Bill Webb

Nov 25, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

November 16, 2023

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Employee Rating

The service was excellent. Kept me informed and repaired the vehicle properly. Will definitely be back Kept me informed and repaired the vehicle properly. Will definitely be back More

by DAVID.TALBOT

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chris Mullin, Bill Webb

Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2023

Dealership Rating

Employee Rating

Dishonest person. Lying to a customer consider us disrespectful . This person does not deserve to work for this company. Lying to a customer consider us disrespectful . This person does not deserve to work for this company. More

by TAHA

Verified Customer

Service Communication

Recommend Dealer

Yes

Nov 19, 2023 -

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Bill Webb at 779-260-4270 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 13, 2023

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Employee Rating

Dealership is very clean, organized, and they were fast when working on my vehicle. Jennifer Gibbs was very helpful when working on my vehicle. Jennifer Gibbs was very helpful More

by JENNA4906

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Gibbs

November 13, 2023

Dealership Rating

Employee Rating

I called on Wednesday evening and spoke to Nicole. I was thoroughly impressed with her professionalism, friendliness and getting me in for an appointment on Thursday morning. Angus was very professio I was thoroughly impressed with her professionalism, friendliness and getting me in for an appointment on Thursday morning. Angus was very professional and helpful as well. I was so grateful for a ride to work, from Derek and a ride back to the dealership from Mike. Finally, I checked out with Jennifer in Customer Service. I had such a pleasant and easy experience overall. You guys are doing things right and everyone on your team was fantastic! Thank you for an above & beyond experience. Sincerely, Missy Gillis More

by nikegal1968

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angus Chu

Nov 16, 2023 -

Hawk Chevrolet of Joliet responded

We're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 11, 2023

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Nice people and everything on time But one detail the secretary is no friendly but secretary is no friendly but More

by MANCERA

Verified Customer

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Recommend Dealer

Yes

Nov 14, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We hope to see you soon!

November 08, 2023

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Great service and friendly staff will recommend everyone to this dealership with all their needs to this dealership with all their needs More

by DREDAZE13

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zac Bennett, Gary Calisti, Angus Chu, Daniel Diaz, Chris Mullin, Hector Ortiz, Bill Webb

Nov 10, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 10, 2023 -

DREDAZE13 responded

Great place to do buisness

November 07, 2023

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Employee Rating

Always friendly and working to provide the best possible service. Scheduling and service personnel very professional. service. Scheduling and service personnel very professional. More

by LYNNGOURLEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 10, 2023 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!