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Jennifer Gibbs

Overview Reviews (109)

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Jennifer Gibbs

Jennifer Gibbs | Page 5

Service Advisor

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

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109 Reviews

Overview Reviews (109)

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109 Reviews

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109 Reviews of Jennifer Gibbs

October 01, 2023

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Employee Rating

It is very good service but a little far. Need a long lead time for loaner car when putting in the shop’ Need a long lead time for loaner car when putting in the shop’ More

by CHRIS_CLLL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, Chris Mullin, Bill Webb

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Oct 03, 2023 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2023

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Employee Rating

Purchase in the car was fantastic. However, I had an issue with my steering wheel. After many unreplied, phone calls and emails, I pretty much just got over the fact that the service d However, I had an issue with my steering wheel. After many unreplied, phone calls and emails, I pretty much just got over the fact that the service department is unwilling to help. I’ve left many messages for the service supervisor as well. More

by Jennmartin88

Verified Customer

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Recommend Dealer

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Oct 02, 2023 -

Hawk Chevrolet of Joliet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

September 25, 2023

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Hawk subaru provides Excellent customer service and everything is always done right!!! I love them and my subaru! everything is always done right!!! I love them and my subaru! More

by ADINARO1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz , Angus Chu, Chris Mullin, Bill Webb

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Sep 27, 2023 -

Hawk Chevrolet of Joliet responded

We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2023

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Employee Rating

Everyone is very pleasant, friendly and knowledgeable. Service team is flexible and communicates great on status of service. Service team is flexible and communicates great on status of service. More

by Cindy Odegaard

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz

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Sep 24, 2023 -

Hawk Chevrolet of Joliet responded

Cindy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 20, 2023

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Always come here for service that is done right the first time and every time ! time and every time ! More

by KEnt

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz , Chris Mullin

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Sep 23, 2023 -

Hawk Chevrolet of Joliet responded

Kent, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2023

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Employee Rating

Good folks to deal with. Glad I found this dealership. Will continue to get my car serviced here. Glad I found this dealership. Will continue to get my car serviced here. More

by EARNIEKNIGHT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2023 -

Hawk Chevrolet of Joliet responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

September 19, 2023

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The service desk at Hawk Subaru is always knowledgeable and professional. I trust them and they do a great job. and professional. I trust them and they do a great job. More

by MARKO.OSTOJIC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 24, 2023 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2023

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Very helpful,courteous. Very knowledgeable. Made me glad I bought a Subaru. I was surprised to my car being returned totally washed and cleaned.I was impressed. Very knowledgeable. Made me glad I bought a Subaru. I was surprised to my car being returned totally washed and cleaned.I was impressed. More

by jmntlnicholson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hector Ortiz

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Sep 22, 2023 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2023

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Employee Rating

Jennifer did great. Ridiculous money for tire sensor batteries but apparently there isn’t anything else I could do. Ridiculous money for tire sensor batteries but apparently there isn’t anything else I could do. More

by lefants125

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2023 -

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

September 10, 2023

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My car breakdown was hard . Hawk employees really helped ease my worry they’re Great! Hawk employees really helped ease my worry they’re Great! More

by SHEENASTONE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fredi Navarrete, Jim Muisenga, Daniel Petrey, Hector Ortiz, Brian O'Hare , Angus Chu, John King, Chris Mullin, Bill Webb

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Sep 13, 2023 -

Hawk Chevrolet of Joliet responded

Sheenastone, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!