

Jennifer Griffith
Service Experience Coordinator
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
191 Reviews
Write a Review191 Reviews of Jennifer Griffith
May 23, 2025
Had to return yet again because the techs that swapped out my headlight put the wrong headlight in. When I purchased my car from here in 2023 I didn’t realize there were aftermarket LEDs installed. Instea out my headlight put the wrong headlight in. When I purchased my car from here in 2023 I didn’t realize there were aftermarket LEDs installed. Instead of taking my old bulb and moving it to the new housing, the tech just installed a regular halogen bulb. A day later I noticed that my headlights were 2 different colors!! More
Other Employees Tagged: Nicole Bandera
May 22, 2025
Great job by everyone. In and out with no problem. Warranty information was revealing. Thanks In and out with no problem. Warranty information was revealing. Thanks More
Other Employees Tagged: Nicole Bandera
May 18, 2025
i received nothing but professionalism and amazing turnaround on an e fine replacement. Zach was able to locate what was needed and get me back in the road again. My car has never performed as it does turnaround on an e fine replacement. Zach was able to locate what was needed and get me back in the road again. My car has never performed as it does now. Top notch team!! More
Other Employees Tagged: Nicole Bandera , Zack
May 18, 2025
It was cool and it was definitely clean. Would recommend to anyone any day foreal Would recommend to anyone any day foreal More
Other Employees Tagged: Nicole Bandera
May 17, 2025
Service advisors are friendly and courteous however communication between whatever call center they use and the dealership needs A LOT of work. Also the techs need to be more mindful of their work. I t communication between whatever call center they use and the dealership needs A LOT of work. Also the techs need to be more mindful of their work. I took my vehicle in for an airbag recall and headlight replacement and the next day the panels covering the side airbags they replaced literally fell off while i was driving. I took it back the next day and they made it right by fixing it on the spot. The day after that, i opened my hood to check my air filter and i noticed that one of the plastic tabs that hold my front bumper on was missing. I knew this was their doing because a couple weeks earlier, I took my car in to have the radiator replaced and all my clips were there. To replace my headlight, they needed to remove the clips to remove the bumper. Guess carelessness and/or laziness came into play and thought I wouldn’t notice. I figured its not worth wasting my time or gas to make yet another trip back for one of those clips so I’ll just take this loss for now. More
Other Employees Tagged: Nicole Bandera
May 08, 2025
We appreciated the great service and how quickly they got us in for an inspection. Plus they found two recalls and got them fixed during the same visit! us in for an inspection. Plus they found two recalls and got them fixed during the same visit! More
Other Employees Tagged: Nicole Bandera, Joe Hancock, Larry Stevens
May 03, 2025
Great customer service awesome staff I will definitely visit again for any future needs or repairs visit again for any future needs or repairs More
Other Employees Tagged: Nicole Bandera, TJ Farrell, William Florence, Joe Hancock, Larry Stevens, Paul Trace
May 01, 2025
They were very professional and very easy to work with. Doing business with them is very easy. Doing business with them is very easy. More
Other Employees Tagged: Nicole Bandera





