Jennifer Shea
Jennifer Shea at Bob Maxey Ford Lincoln

Jennifer Shea

Service Advisor

Bob Maxey Ford Lincoln

1833 East Jefferson Ave.
Detroit, MI 48207

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7 Reviews
not yet
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7 Reviews

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7 Reviews of Jennifer Shea

April 13, 2026

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Employee Rating

What keeps me coming back to this dealership is my wonderful salesman, Xaiver Smith, along with the Credit Manager, JT. They're very professional and honest. I like and appreciate that. Just let More

by meldp0223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

Bob Maxey Ford Lincoln responded

We’re delighted Xaver and Jt could offer honest, professional service that makes you feel like family. Thank you for choosing Ford and for the five-star review. We look forward to exploring the Active-200 plan or higher with you on your next visit.

December 10, 2025

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Employee Rating

Excellent customer service and the technicians are on point and good at what they do. Thanks for getting my truck in last minute. More

by Linemanscotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Miller , Chris Collins

Dec 10, 2025

Bob Maxey Ford Lincoln responded

Thanks for sharing about your experience with Bob Maxey Ford Lincoln. We appreciate your business and hope to see you again soon!

November 13, 2025

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Employee Rating

Had Mach-e in to replace front camera under insurance comp claim as an object shattered the lens. Car was completed on time and returned in showroom condition. Great job! More

by Marc
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Bob Maxey Ford Lincoln responded

Thank you for choosing Bob Maxey Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 05, 2024

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Employee Rating

My service and customer service experience has always been exceptional. Mr Miller, Mr Ewards and Tracy are, in my opinion a great asset to your company. More

by flyinghandscrochet49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Miller , Chris Collins, Tracy and Mr. Edwards(not sure of his last name at this time) it might be Mr. Thomas in the service department

October 17, 2023

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Employee Rating

You took care in how you serviced my vehicle and was prompt to make it comfortable for me while I waited for completion of the work. More

by sniderdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art Miller , Chris Collins

October 05, 2023

Dealership Rating
Employee Rating

F550 is the go-to workhorse for DWSD. The towing ability is great, and the drivetrain is able to handle our PTO driven equipment. Bob Maxey Ford give good updates on vehicle status and p More

by darryl.roberts1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krissy Goddard, Art Miller , Chris Collins, Joe Theis, Marlon Cummings

August 24, 2023

Dealership Rating
Employee Rating

The worst service I have dealt with in years. My car (2020 ford edge) was towed in 2 weeks ago for a lost key, they ordered and received the key a week and a half ago and the tech cannot figure o More

by Briansminor99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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