Jennifer Stals
Jennifer Stals at Buick GMC Brooksville

Jennifer Stals | Page 5

General Manager

Buick GMC Brooksville

15164 Cortez Blvd
Brooksville, FL 34613

Contact Me
4.7
52 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

25 yrs, 3 mos

4.7

52 Reviews

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52 Reviews of Jennifer Stals

May 26, 2024

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Employee Rating

Good service,good way of treating customers,thanks good way of treating customer good price More

by CASTANER492005
Service Price Transparency
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Recommend Dealer
Yes

May 26, 2024

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Sal, was awesome! I stopped by to look at the vehicle and he came right out and asked me for assistance. He grabbed the keys to the truck I was interested in and we we More

by VIZOEBAG
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Gyuricsko, Sal DiBartolomeo, Mark Mercer, Danette Sietsema, Bryan Ramos , Denise Lacich, TONY MANNARINO, DIANNE MILLER, CHRISTOPHER NELSON, The c vehicle care team! The truck looked show room ready awesome job to everyone

May 26, 2024

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Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay Okay More

by Roland
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Recommend Dealer
Yes

May 24, 2024

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It’s where I bought my truck. Service is good and prompt. I will be back. More

by NANCYKUMP
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Recommend Dealer
Yes

May 23, 2024

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Probably the best truck buying experience ever. Everyone I dealt with was professional, courteous, happy to answer questions. Excellent work from Jennifer Stals & team! More

by TRENT19
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Recommend Dealer
Yes

May 19, 2024

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Company lost track of customer service . Playing the shell game with the warranty program I spent 60,000 truck and 3,000 on a warranty that I was told was bumper to bumper paid cash on both More

by DAVEWOLF0
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tony Turner, Howard Abrahams , Denise Lacich

May 20, 2024

Buick GMC Brooksville responded

Mr. Wolf, We apologize if you feel we misled you in any way, that was certainly not our intention, nor would we gain any benefit from doing so. We can appreciate your disappointment that the items were not covered under the warranty you agreed to and purchased. We sincerely apologize that we disappointed you and wish you the best of luck in the future. Sincerely, Jennifer Stals, General Manager

May 25, 2024

DAVEWOLF0 responded

I don’t feel I was misled I was misled you do gain the benefit. Your company made $3000 and still charge me 550 for a radio that your plan clearly says electronics. You should just do the right thing.

May 16, 2024

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I was pleased with the service that I received from everyone at this dealership and work. More

by flickcarol30
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Recommend Dealer
Yes

Other Employees Tagged: Tony Turner

May 11, 2024

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Misleading and corrupt at the warranty department. . Manager, Jennifer and warranty department seem OK with misleading people out of their hard earn money. More

by DAVEWOLF0
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tony Turner, Howard Abrahams

May 13, 2024

Buick GMC Brooksville responded

Mr. Wolf, We apologize if you feel we misled you in any way, that was certainly not our intention, nor would we gain any benefit from doing so. While we can appreciate your disappointment that the items were not covered under the warranty you purchased, there was nothing done to mislead you, in any way. The contact you purchased was the one you selected and signed for at time of delivery. Despite this we made a goodwill effort to assist you with the cost of repairs and suggested you could cancel your existing contract and purchase a new contract with the desired coverage level. The contact provider, Zurich, provides the coverage, contracts, pricing quotes and refund quotes--not the dealership. We sincerely apologize that we disappointed you and wish you the best of luck in the future. Sincerely, Jennifer Stals, General Manager

May 15, 2024

DAVEWOLF0 responded

Jennifer, you say in no way was I misled. Again this is were you there when I was signing these papers from the previous financial manager who was terminated were you in the room so you don’t know what went on I do. Also, it was you who called me and said I would be getting prorated $1400 back for canceling my policy only to find out your new financial manager tells me it’s 250 that’s a big difference so you did leave me $1400 and $250 are Two different amounts so did you leave me or not rhetorical question.

May 04, 2024

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The staff from start to finish were kind and helpful! 5 * service. Sal was Amazing! More

by ANDREW.DOOLE
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Recommend Dealer
Yes
May 06, 2024

Buick GMC Brooksville responded

Thank you! We appreciate your patience and look forward to serving you again in the future. Jennifer Stals, General Manager

April 27, 2024

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Employee Rating

Good service department. Free shuttle service and a car wash. Also drinks and snacks. Could explain GM warranty on parts is 2 years. More

by WBEACH1
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Recommend Dealer
Yes

Other Employees Tagged: Tony Turner, Donna Corlew

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