Jeremy Blalock | Page 2

I was told over the phone that the vehicle I purchased has no damage. Upon receiving the vehicle the driver side dashboard has thousands of dollars of damage in warped leather that needs to be fixed. Mana has no damage. Upon receiving the vehicle the driver side dashboard has thousands of dollars of damage in warped leather that needs to be fixed. Manager Sean Monahan has assured me that this will be fixed. I have sent him the quote from the dodge dealer as requested and I am now waiting for the parts to be ordered. This should have been disclosed during sale especially since I specifically asked if any damage should be noted or mentioned on the inside. Jeremy said no and sent no pictures clearly showing the thousands in damage. The paper work says two working key fobs.. 1 works the other is missing half the fob and has dog chew marks all over the rest. I thought this was a joke. Thirdly. My wife found a loaded handgun tucked under the passenger seat during our first drive in the new 'cleaned' truck. We then had to drive to our local police station and have them create a report/ take custody of the loaded firearm. We are still waiting for a full resolution to all of this and want this leather ordered asap. I spent $73,147 cash and this has been such a disappointing experience all around. Praying this dealership picks up the ball and does the right thing here. More

by evanspicer1172 Verified Customer Verified Customer

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Definitely one of the most or the most smoothest experiences that I have ever had while car shopping. Jeremy was awesome and the communication was on point. Also he was very upfront with you no suga experiences that I have ever had while car shopping. Jeremy was awesome and the communication was on point. Also he was very upfront with you no sugarcoating real numbers and that’s what you want from a sales man when your shopping. Jeremy definitely went above and boy d and got me the best deal and the vehicle I have always wanted. More

by JTWIZ1988 Verified Customer Verified Customer

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I purchased a used vehicle from this dealership and discovered multiple pre-existing issues immediately after delivery, including a cracked windshield and a front-end noise. I notified the salesperson discovered multiple pre-existing issues immediately after delivery, including a cracked windshield and a front-end noise. I notified the salesperson within hours of leaving the lot and provided clear documentation. I received no acknowledgement or response for more than 48 hours. The lack of disclosure about safety-related defects, combined with the complete absence of post-sale communication, reflects systemic process failures. A dealership should, at minimum, acknowledge a customer reporting delivery-day issues. That did not happen here. I resolved the issues independently, but the dealership’s silence raised legitimate concerns about transparency, internal accountability, and basic customer support standards. This experience indicates a need for significant improvement in post-sale responsiveness and operational oversight. Deceptive. More

by alexadodge715 Verified Customer Verified Customer

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Very easy to interact with & no pressure. I was treated very respectfully by everyone. I was treated very respectfully by everyone. More

by dbills534 Verified Customer Verified Customer

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Very nice people who were efficient professional and knowledgeable. Buying a car was very easy and quick. knowledgeable. Buying a car was very easy and quick. More

by JANETM0772 Verified Customer Verified Customer

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Jeremy was a ROCKSTAR! !! Can't talk enough good things about the experience! Sean was great as well! Got exactly what I wanted. Will continue to lease my vehicles here alon !! Can't talk enough good things about the experience! Sean was great as well! Got exactly what I wanted. Will continue to lease my vehicles here along with my wife's car indefinitely as long as everything is always as positive and transparent as this transaction was. Can't wait to get another Lease!! More

by Christopher48 Verified Customer Verified Customer

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