Everyone was great.
From the salesman to the service department. Each person I delt with showed true interest in helping me. There were a couple of issues which they
From the salesman to the service department. Each person I delt with showed true interest in helping me. There were a couple of issues which they took care of right away. I have never had such a good experience when buying an auto. I would definitely recommend this dealership.
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by ltrax1
Dec 02, 2024 -
David Scott Lee Buick GMC responded
Lois,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC to purchase a 2018 Buick Enclave. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. We are thrilled to hear that your experience with our team was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-683-8411
Nov 07, 2024 -
ltrax1 responded
Great experience.
I’ve been coming to Lee Buick for 7 years.
They taken my 2500 from 47k miles to 198k and the plan is to keep on letting them take care of it. Thank you for the professional service.
They taken my 2500 from 47k miles to 198k and the plan is to keep on letting them take care of it. Thank you for the professional service.
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by aceofspadessra
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
Thank you for your review. We’re thrilled you enjoy the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family for 7 years. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-683-8411
Great service and professional staff!
I appreciate all that you do for our community and keep it up!
I appreciate all that you do for our community and keep it up!
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by george.e.kraynak
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
George,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC. Our team strives to create a friendly, professional, and non-pressured environment where your time is valued, and we are glad you noticed. Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Brynn Scott
Brand Associate
David Scott Lee Buick GMC
crestviewbuickgmc.com
brynn@leebuickgmc.com
Main 850-683-8411
I was grateful they were able to accommodate a quick turn
on my truck prior to pulling my RV which would have been detrimental to our pre-planned trip. Thank you.
on my truck prior to pulling my RV which would have been detrimental to our pre-planned trip. Thank you.
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by travismhoff
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
Travis,
Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that your experience with our Service Department was excellent! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Brynn Scott
Brand Associate
David Scott Lee Buick GMC
crestviewbuickgmc.com
brynn@leebuickgmc.com
Main 850-683-8411
The service consultant was awesome.
He researched and tried to assist with a mechanical issue that has occurred since I purchased the car new. Top notch customer service.
He researched and tried to assist with a mechanical issue that has occurred since I purchased the car new. Top notch customer service.
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by crankyjss
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
Thank you for your review. We’re thrilled you enjoyed the friendly, professional atmosphere at David Scott Lee Buick GMC and are proud to have you as part of our family. Your feedback will be shared with our entire team. We look forward to helping with your future vehicle needs and will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
beverly@leebuickgmc.com
Main 850-683-8411
I had an appointment at 1400 but dropped off my car at
0930, I tried to contact Sam around 1530 but had to use the operator to get through to her for the status of the vehicle I was told she would contact
0930, I tried to contact Sam around 1530 but had to use the operator to get through to her for the status of the vehicle I was told she would contact me after she talked to the mechanic and call back, I called the flowing day around 0900 and she said it would be ready at 1400m I came in 1345 and wanted to talk if the car was ready I was told the mech was driving the car to make sure all was good I received the vehicle at the closing of repair shop
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by KINGDAVE27
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
Dave,
We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust.
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-683-8411
Lee Scott GMC in Crestview has been our go to dealer for
many years. The service is exceptional and Jeremy C. is always friendly and knowledgeable.
many years. The service is exceptional and Jeremy C. is always friendly and knowledgeable.
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by owenhome
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
William,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Brynn Scott
Brand Associate
David Scott Lee Buick GMC
crestviewbuickgmc.com
brynn@leebuickgmc.com
Main 850-683-8411
I MADE AN APPOINTMENT TO HAVE MY OIL CHANGED AND TO HAVE
MY TIRES ROTATED; HOWEVER, WHEN I CHECKED MY PAID INVOICE, I FOUND THAT I ONLY HAD MY OIL CHANGED. APPARENTLY MY TIRE ROTATION WAS NOT DONE AT ALL.
MY TIRES ROTATED; HOWEVER, WHEN I CHECKED MY PAID INVOICE, I FOUND THAT I ONLY HAD MY OIL CHANGED. APPARENTLY MY TIRE ROTATION WAS NOT DONE AT ALL. I DID NOT CALL BACK TO INQUIRE AS TO WHY THEY WERE NOT ROTATED, SO THERE'S THAT........
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by parish1264
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
We sincerely apologize for the issues you experienced while at our dealership. Our We Care Team will be reaching out directly to partner with you on this. Please know that we will work hard to regain your trust.
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-683-8411
Everything with the service of our Buick Enclave went
very well. Jeremie was great to work with.
very well. Jeremie was great to work with.
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by wregbert
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
William,
Your 5-star review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Our team strives to create a friendly, professional, non-pressured environment where your time is valued, and we are glad you noticed. Thank you for letting us know that Jeremy Cadle, in our Service Department, went above and beyond to give you an excellent experience! We appreciate your business and thank you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-683-8411
Jeremy as always was great,, very accommodating and
helpful. Unfortunately, he was hospitalized, and my car service was not completed due to being overlooked by other service advisors covering for Jere
helpful. Unfortunately, he was hospitalized, and my car service was not completed due to being overlooked by other service advisors covering for Jeremy. Nathan was also great, vey accommodating and helpful, apologizing, and had my car service completed the next day. Jeremy and Nathan deserve 5 stars, but overall satisfaction of service I rated a 4.
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by TAMIKEN
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2024 -
David Scott Lee Buick GMC responded
Tami,
Your review means a lot to us. Thank you for choosing David Scott Lee Buick GMC for your vehicle’s recent service. Thank you for letting us know that Jeremy Cadle, in our Service Department, always goes above and beyond to give you an excellent experience! We apologize for the delays while Jeremy was out. Thank you for allowing us to make it right! We appreciate you for being part of the David Scott Lee Buick GMC family! Your feedback will be shared with our entire team, and we look forward to serving all your future vehicle needs. Please know that we will always work hard to make you happy!
Thank you,
Beverly White
Brand Executive
David Scott Lee Buick GMC
crestviewbuickgmc.com
wecare@leebuickgmc.com
Main 850-683-8411