Need more financing staff.
I had to wait over 2 hours to sign paperwork at dealership.
I had to wait over 2 hours to sign paperwork at dealership.
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by P11TREV
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Hernandez, Ro Reyes
Sep 13, 2024 -
Seguin Chevrolet responded
Dear P11TREV,
Thank you for your review and for your feedback. We’re glad to hear that your overall experience was positive, but we apologize for the extended wait time during the financing process. We’ll certainly take your suggestion into account as we work on improving our staffing to better serve our customers. Thank you for your patience and understanding.
Sincerely,
Jeremy Sims, General Manager
Best dealership they will for sure take care of you and
work with you I highly recommend it
work with you I highly recommend it
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by criscalderonsoto24
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jonathan Rosario, Jenn Tejada
Sep 03, 2024 -
Seguin Chevrolet responded
Dear criscalderonsoto24,
Thank you for your review! We're thrilled to hear that you had a fantastic experience with us. Your recommendation means a lot, and we look forward to assisting you again in the future.
Sincerely,
Jeremy Sims, General Manager
10/10 buying experience!
Seguin Chevrolet is hands down THE best; highly recommend this location!
Seguin Chevrolet is hands down THE best; highly recommend this location!
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by MYJCKSN
Verified Customer
Verified Customer
Other Employees Tagged:
Sam Hood, Marcus Toliver
Sep 03, 2024 -
Seguin Chevrolet responded
Dear MYJCKSN,
Thank you for your fantastic review! We're thrilled to hear that you had a 10/10 buying experience with us. Your recommendation means a lot to us, and we're excited to have been able to provide you with such a positive experience.
Sincerely,
Jeremy Sims, General Manager
Syble Kline is an amazing sales rep!
She helped me every step of the way. I couldn't be happier with my experience at Seguin Chevrolet.
She helped me every step of the way. I couldn't be happier with my experience at Seguin Chevrolet.
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by CHFANS88
Verified Customer
Verified Customer
Other Employees Tagged:
Syble Kline
Aug 27, 2024 -
Seguin Chevrolet responded
Dear CHFans88,
Thank you for the fantastic review! We're thrilled to hear that Syble provided you with such an excellent experience. It's wonderful to know she was there for you every step of the way. We appreciate your kind words and are delighted that you’re happy with your experience at Seguin Chevrolet!
Sincerely,
Jeremy Sims, General Manager
Great service is a good dealer I highly recommend it the
sales people are so nice and helpful
sales people are so nice and helpful
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by criscalderonsoto24
Verified Customer
Verified Customer
Aug 06, 2024 -
Seguin Chevrolet responded
Dear criscalderonsoto24,
Thank you for your wonderful review! We're delighted to hear that you received great service and found our sales team to be nice and helpful. We appreciate your recommendation and look forward to serving you again.
Sincerely,
Jeremy Sims, General Manager
I had a wonderful experience at Seguin Chevrolet.
Their employees were extremely helpful. I would recommend anyone to go to Seguin Chevrolet for their next purchase of a vehicle.
Their employees were extremely helpful. I would recommend anyone to go to Seguin Chevrolet for their next purchase of a vehicle.
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by ALIDNELSON
Verified Customer
Verified Customer
Other Employees Tagged:
Anahi & Anthony
Jun 20, 2024 -
Seguin Chevrolet responded
Hi ALIDNELSON,
Thank you for the glowing review! We're dedicated to providing exceptional service.
Sincerely,
Jeremy Sims, General Manager
Once we were put with the salesman Jonathan, everything
went great. Thank you to Eddie, sales manager, and Jeremy the GM for finalizing the deal. Truck is great and I really like the 3.0 L Diesel so forth.
went great. Thank you to Eddie, sales manager, and Jeremy the GM for finalizing the deal. Truck is great and I really like the 3.0 L Diesel so forth.
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by GERLICHDWAYNE
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Littlefield, Jonathan Rosario, Eddie De Luna
Jun 17, 2024 -
Seguin Chevrolet responded
Hi GERLICHDWAYNE,
We're thrilled to have exceeded your expectations! Come back soon for more great deals.
Sincerely,
Jeremy Sims, General Manager
When a customer has a vehicle that is under factory
warranty, should get a loaner vehicle to drive while their vehicle is being repaired.
warranty, should get a loaner vehicle to drive while their vehicle is being repaired.
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by MOUNTAINEERFARM61
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Monica Moreno-Davila, Beca Ramirez Godoy
Jun 21, 2024 -
Seguin Chevrolet responded
MOUNTAINEERFARM61,
We apologize for your unsatisfactory experience. Please contact us directly at (830) 303-4381, so we can address your concerns. Your feedback is important to us, and we are committed to resolving any issues you may have encountered.
Sincerely,
Jeremy Sims, General Manager
I loved my experience with the managers Eddie Luna and
Luis Hernandez. I would recommend anyone to come here.
Luis Hernandez. I would recommend anyone to come here.
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by DELEON.JUANCARLOS11
Verified Customer
Verified Customer
Other Employees Tagged:
Dre Lavin
, Arnold Guerra, Luis Hernandez, Sam Hood, Michael Littlefield, Monica Moreno-Davila, Luisa Ramirez, Belia Rodriguez
May 08, 2024 -
Seguin Chevrolet responded
Hi DELEON.JUANCARLOS11,
It was a pleasure serving you! Your satisfaction is our priority.
Sincerely,
Jeremy Sims, General Manager
The over experience was an absolute 10.
Sam had and Jaime took very good care of us and walked us to the whole entire process. I made it very smooth. They treated us like family.
Sam had and Jaime took very good care of us and walked us to the whole entire process. I made it very smooth. They treated us like family.
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by JOEMELGAR14
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Sims
Feb 26, 2024 -
Seguin Chevrolet responded
Dear JOEMELGAR14,
Thank you for sharing your fantastic experience with us! We're thrilled to hear that Sam and Jaime provided exceptional care and made the entire process smooth for you. We aim to treat our customers like family, and we're glad that's exactly how you felt. If you ever need anything else, please don't hesitate to reach out.
Best regards,
Jeremy Sims
General Manager