Jeremy Valdetero | Page 15

My experience started like it would at any middle of the line dealer, pretty average. It took a negative turn very quickly when I went back for the 2nd visit and was attempting to negotiate with the sale line dealer, pretty average. It took a negative turn very quickly when I went back for the 2nd visit and was attempting to negotiate with the sales manager, “Jeff”. I simply asked why the windshield crack wasn’t fixed and he bowed up and I thought he was going to jump over the counter at me. I’ve never witnessed such a lack of professionalism towards a potential customer. All for nothing, because he wouldn’t reduce the price of the vehicle. Then 3 weeks after buying the 2021 Chevy Trail Boss with only 31k miles on it, I took it through the car wash. To my shock, the back cab window had a full out leak with water coming out and damaging the headliner of the vehicle! I called my “car dealer”, Enoch, the next day and he didn’t answer. I called him again the day afterwards and he answered and immediately denied any liability and said there was nothing they could do and then HUNG UP THE PHONE on me! He shortly called back and apologized but still offered no explanation, services, or $ compensation. Long story short it ended up costing me $800 and I’ve now been back to the dealer with issues twice in 3 weeks since buying the truck. More

by RICHARDCF2G Verified Customer Verified Customer

Report | Print

I have zero complaints, Joe and Christian were phenomenal as always, by far thr best dealership experience ive had thus far, 10/10 would recommend. as always, by far thr best dealership experience ive had thus far, 10/10 would recommend. More

by Christian Verified Customer Verified Customer

Report | Print

The worst mistake I make was taking my vehicle to the dealership and paying to have me car damaged in a diagnostics. I can't believe this I am so livid I could just stream! dealership and paying to have me car damaged in a diagnostics. I can't believe this I am so livid I could just stream! More

by monique Verified Customer Verified Customer

Report | Print

Len Lyall Chevrolet service is wonderful! I’m always treated with dignity and respect from the people at Len Lyall. They are very kind and considerate and work to help me in every way they ca I’m always treated with dignity and respect from the people at Len Lyall. They are very kind and considerate and work to help me in every way they can. I would recommend them to everyone who needs good service done on their car! More

by LIGHTMISSION4U2 Verified Customer Verified Customer

Report | Print

Awesome, great customer service. 100% satisfied with the maintenance. Drop of same day pick up same day. 100% satisfied with the maintenance. Drop of same day pick up same day. More

by dalmgr94 Verified Customer Verified Customer

Report | Print

I always request Lucas Jozefkowz. He knows cars inside and out and always gives top service to a customer.. I would rate him 10 stars if i could.My car had other problems beside need He knows cars inside and out and always gives top service to a customer.. I would rate him 10 stars if i could.My car had other problems beside needing an oil change and your team fixed it in a good time frame. More

by John H Verified Customer Verified Customer

Report | Print

Excellent experience always a pleasure. They found a discount for me after running the numbers. They found a discount for me after running the numbers. More

by CHJONES08 Verified Customer Verified Customer

Report | Print

We love working with Nolan and the whole Len Lyall team. They always have the best service. They always have the best service. More

by RCASTOR_1191 Verified Customer Verified Customer

Report | Print

Robert Hughes and Lukas were great, I had scheduled the repair on my Traverse they ensured that the parts were there and got me straight in for the repair which only took a little over an hour. repair on my Traverse they ensured that the parts were there and got me straight in for the repair which only took a little over an hour. More

by CBROWN1694 Verified Customer Verified Customer

Report | Print

The service was quick and simple. I was in and out in no time., plus my points payed the bill. I was in and out in no time., plus my points payed the bill. More

by SHEPSHOMES Verified Customer Verified Customer

Report | Print