Jericho Verriden
Jericho Verriden at Frank Boucher Chrysler Dodge Jeep Ram of Janesville

Jericho Verriden | Page 22

VW Service Advisor

Frank Boucher Chrysler Dodge Jeep Ram of Janesville

4001 Milton Ave
Janesville, WI 53546

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4.9
362 Reviews
4.9

362 Reviews

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362 Reviews of Jericho Verriden

November 16, 2021

Dealership Rating
Employee Rating

Love the waiting room and everyone is so nice! Very quick service, very clean, snacks and drinks available are nice! More

by xxraynu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

Dec 30, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thanks for noticing! We appreciate the business!

November 16, 2021

Dealership Rating
Employee Rating

Very friendly and fast! They even walked me to my car and opened the door for me! Outstanding customer service! More

by KAITLYNMCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

Dec 30, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you! We appreciate the feedback as well as your business!

November 15, 2021

Dealership Rating
Employee Rating

Great fast service thru the Express Lube lane. Jericho is always a pleasure to work with. More

by jrdriver0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thanks for the 5-stars! Much appreciated!

November 09, 2021

Dealership Rating
Employee Rating

Great, prompt professional people to work with thanks for all the help and great service More

by gusrollers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

Dec 30, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you! We appreciate the feedback as well as your business!

November 09, 2021

Dealership Rating
Employee Rating

Nice Sales folks, but do not return phone calls! Never got back on a lease, so we purchased a new Buick Encore! My daughter bought the new Chevy Trax sitting next to the Buick Encore we Purchased! No ret More

by TIMDREGNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Blaser, Richard Schmid

Dec 30, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

We're sorry to hear that. We'll work to get better. Thank you for the review.

November 08, 2021

Dealership Rating
Employee Rating

Jericho always provides excellent customer service and this visit was no exception. There was no one available to run my car through the car wash after the service, so Jericho took it down herself and bro More

by PROUDFT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid

Dec 30, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

We love to hear that! Thank you!

November 06, 2021

Dealership Rating
Employee Rating

Great staff, very friendly, and always remember our names. This is why we are repeat customers. Fair pricing, go out of their way to find what you are looking for. More

by REPAAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Weathers , Shawn Feldman, TJ Robinson

Dec 30, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you! We appreciate the feedback as well as your business!

November 03, 2021

Dealership Rating
Employee Rating

Impressive customer service. From sales to service. Love this place! Couldn't be happier over the years. More

by DERBHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Nicholson, TJ and Jackson are great for the business.

Dec 30, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thanks for noticing! We appreciate the business!

November 02, 2021

Dealership Rating
Employee Rating

Was not impressed at all with service. Second fob worked with untouched battery in it after I removed battery and replaced in first fob. I walked in with the same information that I came in with. Had a mult More

by PAGAM_219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard Schmid

Nov 17, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

We are sorry to hear that your experience with us did not meet your expectations. We would like to discuss this matter further. Please call our Service Manager at 608-757-6150. We look forward to hearing from you.

Nov 17, 2021

PAGAM_219 responded

As you sugested i called the servive manager well he was out for the day. A good way to impress the unhappy customer!!!! Taked with Jericho her story and techs story completely difference as to when VW techs would be consulted about issue. I have had issue for over 2 months and finally though my son his friend and another dealer pin pointed the problem. Purchased part and installed and car now runs. In 6 1/2 YEARS Jericho was never heard or seen this problem. Afer telling other dealer the issue. They had the answer and the part and also said it was a common problem with the ignition switch. There remedy was a free oil change that most likely would take 3 weeks to schedule. Will not buy from Frank Boucher VW or any of his other dealerships. Buyer beware!!!!!!

October 30, 2021

Dealership Rating
Employee Rating

I love working with the service department team here. They are knowledgeable, friendly and reasonable. More

by muscrat99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Schmid, Linda

Nov 03, 2021

Frank Boucher Chrysler Dodge Jeep Ram of Janesville responded

Thank you for leaving us such a wonderful review!

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