Jericho Verriden | Page 36
VW Service Advisor
Frank Boucher Chrysler Dodge Jeep Ram of Janesville
4001 Milton Ave
Janesville, WI 53546
362 Reviews
Write a Review362 Reviews of Jericho Verriden
April 16, 2020
Wheel Alignment on my VW Touareg Professional service. Got me in on time and completed service in the estimated time frame. Even provided a complementary car wash after. My new go- Professional service. Got me in on time and completed service in the estimated time frame. Even provided a complementary car wash after. My new go-to when it comes to repairs and inspections. More
April 08, 2020
Another satisfied customer Fast, courteous, and professional... Jericho is an asset to the dealership and it was a pleasure working with her. We just moved to the area so it's n Fast, courteous, and professional... Jericho is an asset to the dealership and it was a pleasure working with her. We just moved to the area so it's nice to know we have a new dealership that's worth working with. More
April 08, 2020
Quick and easy. The service of the company vehicle was quick and easy. I look forward to taking the company vehicle for future service work. Waiting area was clean a The service of the company vehicle was quick and easy. I look forward to taking the company vehicle for future service work. Waiting area was clean and it was nice to have refreshments available. I cannot comment on price as the work done was paid for through the leasing company my employer uses. All amounts for work done are regulated by what the leasing company agrees to pay service shops More
April 08, 2020
They always have me in and out in no time. Jericho is always on top of things. This dealership has (or had) the no appointment oil change service, but I purposefully make an appointment because Jericho d always on top of things. This dealership has (or had) the no appointment oil change service, but I purposefully make an appointment because Jericho does such a great job. Won’t take my vehicles anywhere else! More
April 01, 2020
Picked up and dropped of the car at my house for no charge. Good communication and looks like high quality work. Flagged a few things during the inspection and asked if I wanted them addressed. charge. Good communication and looks like high quality work. Flagged a few things during the inspection and asked if I wanted them addressed. More
March 26, 2020
Transparent with prices There is no transparency with the service charges and I rely on the service department to communicate the services needed/recommended. The "works" off There is no transparency with the service charges and I rely on the service department to communicate the services needed/recommended. The "works" offer does not apply to all vehicles. I do not change my own oil, therefore, do not know how many quarts are needed for my car. That is why I bring it for service. When I inquired on why I would have the works, she treated me as if I should have known. There is a lack of clear communication with Jerico. She is always all over the place. I received messages regarding someone else's service for updates. When she applied coupons, she did not apply the most cost-savings option and claimed she didn't know all of the coupons. Jerico had numerous of the coupon mailers next to her when I dropped of my vehicle, which I had a copy of my own to apply. It raises concerns regarding her honesty and displays poor customer service. More
February 28, 2020
Always professional and courteous!! Work always done in a timely manner. Manager always checks on you and keeps you informed as to where they are with your service a timely manner. Manager always checks on you and keeps you informed as to where they are with your service More
Other Employees Tagged: Nate Blaser, Kayce Chesebro, Richard Schmid, Corey Vetos
February 26, 2020
Jericho is always above and beyond!! Shes given me so much good info since I purchased this Jetta TDI sportwagon. I'm new to diesel. Love the service department. much good info since I purchased this Jetta TDI sportwagon. I'm new to diesel. Love the service department. More
Other Employees Tagged: Kayce Chesebro, Corey Vetos
February 21, 2020
Service my Passat Your new lady that help Jericho, (sorry can't remember her name) was very nice and thorough! I have been coming her for over 10 years. Everyone is alw Your new lady that help Jericho, (sorry can't remember her name) was very nice and thorough! I have been coming her for over 10 years. Everyone is always willing to help! More
Other Employees Tagged: Steven Hill, Corey Vetos
February 10, 2020
Having visited a different Boucher for same service I was shocked for the outstanding service I received here! Thank you for being so thorough. It was a pleasant surprise. shocked for the outstanding service I received here! Thank you for being so thorough. It was a pleasant surprise. More
Other Employees Tagged: Kayce Chesebro

