Jerome Tolliver | Page 4

Outstanding I came in because I was having mechanical problems with my 2010 Ford Edge which I bought new from Bob Allen. I expressed that I would rather trade it I came in because I was having mechanical problems with my 2010 Ford Edge which I bought new from Bob Allen. I expressed that I would rather trade it than deal with the mechanical issues to Jerome Toliver. I gave him an idea of what I wanted and he was able to put us in a 2017 Ford Edge. My wife was overwhelmed with joy. I have been a long time customer with Bob Allen Ford because of 5 star salesman like Jerome Toliver coupled with a quality product. Thank You for keeping my family on the road. More

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great service if/when you can get in.. I am very happy with the services provided once I am able to get my truck in line/registered for service. However, it took 4 attempts of me stopping I am very happy with the services provided once I am able to get my truck in line/registered for service. However, it took 4 attempts of me stopping by to successfully leave it for service. Three times, I pulled into the service area only to see vehicles 3 to 4 deep in both lanes waiting to be checked in. I said to myself, "Well, I am unwilling to wait just to drop of my truck. I will come back later....." I am not sure what caused the holdup, but it sure seems to be systemic.... More

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We came to Bob Allen when our family grew and we needed a larger car. We have purchased other cars from Bob Allen Ford and have ALWAYS had a wonderful buying experience. Our salesman Jerome Tolliver went abo larger car. We have purchased other cars from Bob Allen Ford and have ALWAYS had a wonderful buying experience. Our salesman Jerome Tolliver went above and beyond each time to make sure that we got exactly what we needed for the best price and financing plus he is just a wonderful gentleman to work with. Our family will buy our Fords from Bob Allen Ford again and again. They are simply the best in our book from sales, finance and service you will have a great experience. More

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A friend of mine, Julie Zimmerman, recommended that I start my new car search with Bob Allen Ford. She was right! They treated me with the utmost respect, they were extremely helpful and friendly, and mo start my new car search with Bob Allen Ford. She was right! They treated me with the utmost respect, they were extremely helpful and friendly, and most importantly they didn't try "force feed" me with a car I didn't want or didn't need. Special mention goes out to Chris, Jerome, and Jay. These gentlemen are very professional and a pleasure to do business with. I would recommend the "Bob Allen" experience to any of my friends. Thank you! Vance Johnson More

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We have purchased 6 or 7 cars from these guys. They have treated us with such professionalism from the very beginning, and now, like family. My mother in law bought a car from them. She lives in NW Iowa. Ha treated us with such professionalism from the very beginning, and now, like family. My mother in law bought a car from them. She lives in NW Iowa. Has been buying from the same dealership for 50 yrs. and bought here for this one. I recommend Brad and his team to everyone I hear is thinking about a car purchase. Should I ever decide to start buying other brands, I'm pretty sure, I would have them find it for me. Terry Crosby More

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The sales person Jerome was great, but that was the end of the good. When they were prepping the car after the sale, they pulled the tint off the real window while removing the price sticker. We had to co of the good. When they were prepping the car after the sale, they pulled the tint off the real window while removing the price sticker. We had to come back a second time to get it fixed. The rental car smelled terrible and had a funk to it. The service crew was not friendly. When we picked up the title information for the car the first time, they wrote the wrong make on the paperwork. The second time I came in to pick up the corrected paper work, no one knew where the paperwork was kept. The third time I came in the nice girl at the switchboard had no clue waht I was talking about. Luckily she found it after a couple minutes of looking. As I said, Jerome was great. Everything else was second or third rate. More

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Fourth time w/Bob Allen,third w/Jerome each time the experience was pleasant and we walked out feeling that the transaction was mutually gratifying. All the people that are needed to complete the deal a experience was pleasant and we walked out feeling that the transaction was mutually gratifying. All the people that are needed to complete the deal are very helpful. More

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I was recommended to this dealer by my sister Erlene Flowers as I needed a new vehicle to get around in. Jerome was nice enough toget my vehicle delivery to me on a very timely basis. He is a very supe Flowers as I needed a new vehicle to get around in. Jerome was nice enough toget my vehicle delivery to me on a very timely basis. He is a very superb salesman. More

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I was very pleased with my experience. I wasn't convinced that buying a new car was something that made sense or that the process was something that i wanted to deal with. But the experience was better than that buying a new car was something that made sense or that the process was something that i wanted to deal with. But the experience was better than i could have expected. More

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