Jerry Eastman

My 2017 Hyundai Tucson engine light notified me of potential problems that should be resolved by Hyandai service team. I received great service and my car was ready within the timeframe provided. They potential problems that should be resolved by Hyandai service team. I received great service and my car was ready within the timeframe provided. They even washed my which was a wonderful surprise. I will definitely go back to Elk Grove Hyundai for future service needs. I appreciate the service. Thank you! More

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The service was great and Paul was great at getting my car back to me. car back to me. More

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Ok, But was force to wait 7 days for service appointment. need to use auto. need to use auto. More

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My service tech was great today. We were able to compare notes on some car details important for EV driving and I really appreciated his helpful tips. Service is always good here We were able to compare notes on some car details important for EV driving and I really appreciated his helpful tips. Service is always good here More

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The facility is new and bright and clean. I came in for a service. The equipment as you come into the service bay checks your tire pressure, your need for an alignment, and each of your tire I came in for a service. The equipment as you come into the service bay checks your tire pressure, your need for an alignment, and each of your tires tread! Before I ever got out of the car! My service advisor and he was terrific! He was very knowledgeable, friendly, and helpful. I will request him in future when I need more service on my car. The waiting area has a special area for someone who has children with them that is very nice. They have good coffee and water and pop corn. The chairs are fabric and very nice and comfortable. There are tables, and vertical stands of electrical outlets near the chairs. There are also very nice and clean restrooms! And free wifi! Use your VPN! I highly recommend Hyundai Elk Grove! More

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Very professional in communication throughout my car servicing thanks and thanks Hyundai for taking care of my vehicle servicing thanks and thanks Hyundai for taking care of my vehicle More

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Very welcoming, nice and friendly! Customer Service was great! Quick service. Provided water and snacks.😊 Customer Service was great! Quick service. Provided water and snacks.😊 More

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Quick and friendly service as always - live Elk Grove Hyundai they’re the best ever Hyundai they’re the best ever More

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Very clean dealership, very professional sales people and sales manager, and it was a pleasure doing business with the finance manager. I would definitely return and recommend Hyundai of elk Grove if you’re sales manager, and it was a pleasure doing business with the finance manager. I would definitely return and recommend Hyundai of elk Grove if you’re looking to buy a new car. More

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Horrible experience for my first time in the service department. Brand new car 6700 miles… came in for an oil change and mentioned that an engine light had come on - not on at time of service appt - was department. Brand new car 6700 miles… came in for an oil change and mentioned that an engine light had come on - not on at time of service appt - was told they could investigate at the cost of $232… I have a bumper to bumper warranty and what? Apparently the alignment was also off but for $129 they could realign. Great feature but I am not off roading so how do I know you didn’t deliver it to me that way. Tech said normally needs to be done at 12000 miles still only at 6700. Paid and asked to have a manager call me to discuss. Still waiting for the call folks. We had an amazing sales experience and were promised we would be treated like family with service dept. Well I don’t know about you but I don’t nickel and dime my family and not return their calls. Think twice about getting your vehicle serviced here. More

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